TravelCenters of America Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
Good communication, directions, and follow-up
Review from Operations Dept
They always handle the business in a timely manner
Review from Operations Dept
What does the leadership team need to get better at?
Everything, especially communication, and bot having other workers do the managers jobs
Review from Operations Dept
We need less micromanaging now
Review from Operations Dept
Zero communication with the field.. 50 vice presidents trying to scare people while sending operations in opposite directions. Truly sad when almost no vice presidents have successfully ran in the field on the last decade.. massive disconnect with the ground floor
Review from Operations Dept
Respect, Laws, communication and employee wages
Review from Operations Dept
Stop promoting people just because they have been around for a long time and promote the people who know how to grow the brand.
Review from Operations Dept
What is the best part about your compensation package?
Decent insurance, vacation and PTO
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
compensation for overtime and real raises
Review from Operations Dept
I work over 40 hrs a week, i am on call at all hours to fix all and any problems. I am to do other peoples jobs, if i cant come into work while im off at 3am my job should not be dangled in front of me. My time is adjusted and pay is gettjng lower as im not being given my 8 plus hours i work. etc
Review from Operations Dept
Upper level management tends to short sell good employees and prefer to pay less for work ethic. In an industry that is struggling to retain employees, they should pay better for the individuals that are motivated and come to work to work and not to just collect a paycheck.
Review from Operations Dept
better pay and benefits are the worst i have ever seen.
Review from Operations Dept
Work to life balance is non existent
Review from Operations Dept
What are some of the best things about your team?
Love it when they have great attendance
Review from Operations Dept
Cohesion, flexibility, ingenuity, dedication, customer satisfaction.
Review from Operations Dept
At our site we are family
Review from Operations Dept
Endurance.. the ability to take the garbage from up top and still perform
Review from Operations Dept
A good sense of humor
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Do not talk about others and just do your job! Do for others what you like done for yourself, help each other when needed.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Hardworking, supportive, and good direction/support
Review from Operations Dept
the customers and the tips
Review from Operations Dept
Always something new to work on
Review from Operations Dept
What needs to change to make the company culture better?
better training and attention paid to employees
Review from Operations Dept
The Directors in charge of Operations
Review from Operations Dept
No compliments just complaints. Also they allow the customers to verbally attack the employees and do nothing about it
Review from Operations Dept
What did you like most about the interview process?
It was straight forward and fairly easy.
Review from Operations Dept
Easy and Short and the nicest the manager ever was.
Review from Operations Dept
Meeting everyone above my pay grade
Review from Operations Dept
What would you improve about your company's interview process?
Less micromanaging. Stop recruiting when we are fully staffed!!!
Review from Operations Dept
Nothing I would change at this time
Review from Operations Dept
An integrated recruiting team working in conjunction with operations
Review from Operations Dept
Face to face interviews with people instead of what feels like a homework packet
Review from Operations Dept
What makes you most happy at work?
Doing the job and serving the public
Review from Operations Dept
When I have more time to spend with my team
Review from Operations Dept
What's going wrong and how can it be improved?
They are cheap and dont want to actually take care of the Business and the employees
Review from Operations Dept
Changes from corporate and actually listening to the employees who are in the trenches.. not someone from an ivory tower
Review from Operations Dept
hire trustworthy employees and nicer management that knows what they are doing
Review from Operations Dept
New leadership in the multi-unit positions
Review from Operations Dept
To tear it down and start rebuilding at the foundation
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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