VIPKid Operations Department Employee Reviews
Briefly describe your overall experience at your company
Having a student who is a regular grow from level 2 to level 4 is amazing to watch.
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I like the flexibility and pay but don't always enjoy the tech issues when they arise.
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What do you like best about the leadership team?
They don't interfere with my daily work.
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The leadership team is transparent about their goals and their methods, and constantly updating teachers on new policies, upcoming changes, etc. I feel very in-the-know, even as a contractor.
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They have a great website to work through.
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They are constantly seeking and employing new things.
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They care about the employees
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What does the leadership team need to get better at?
They could work on empathy.
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What is the best part about your compensation package?
I like how I am paid for short-notice classes.
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I'm a contractor, so my compensation isn't really a "package". That being said, I appreciate that if you work, you get paid, and that you get paid for showing up even if your student doesn't that day.
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Decent pay for my work.
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The compensation is better than what I make from tutoring with more steady income and schedule.
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I am paid incentives for better work.
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Why do you feel undervalued and what would make you feel better about your compensation?
My pay has not increased for 3 years.
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I deserve more money per class because of my education and popularity.
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I do not always get tech support that is needed.
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Benefits. Paid holidays and stock options.
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higher pay would be nice without punishment for IT problems
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What are some of the best things about your team?
Everyone is an independent contractor so it makes it easy to get along and share ideas.
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I'm not on a team, really, but as a teacher, I feel like we're all on a team in spirit. The Huotong is a great space VIPKid has created for us to share ideas and resources, and everybody's really generous with their time.
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The points are made well.
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They encourage one another and share ideas.
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Everyone cares about each other's success.
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What do your coworkers need to improve and how could you work together better?
My coworkers are wonderful. No complaints.
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What is most positive about the culture and environment at your company?
We get to have fun teaching kids to learn.
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Supports are in place. Cheerful atmosphere.
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The kids are great to teach.
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They keep things light and fun.
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They incentive us to do better and earn free things.
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What needs to change to make the company culture better?
I don't think anything needs to change.
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What did you like most about the interview process?
The video chat was helpful.
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I liked how supportive the interview process was, and how encouraging everybody with whom I interacted was.
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Quick and an easy plan.
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I was made to feel comfortable and at ease.
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There were major steps. Live interview, two mock classes, and certification.
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What would you improve about your company's interview process?
More upfront explanation of what the job actually entails.
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There was a lot of self-education and unpaid training to get the job in the first place.
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more support and education during interview process
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More of a consideration for past work experience and trainability
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What makes you most happy at work?
My students like learning and are happy to see me.
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Helping kids and learning about their lives in China makes me really happy. I love feeling like I'm doing something important and real.
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The clients I work for are sweet.
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The pay makes me the happiest at work.
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Seeing my students grow in their ability to use English.
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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