Walgreens Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
We are like one big dysfunctional family
Review from Customer Success Dept
What does the leadership team need to get better at?
Everything, especially taking care of it's employees
Review from Customer Success Dept
Our management needs to be better at leading!! Our store is quickly going under.
Review from Customer Success Dept
Giving employees space to breathe & care for themselves while on the clock. They work us relentlessly & with both overwhelming & impossible expectations
Review from Customer Success Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
Managers talk to you as if you not human
Review from Customer Success Dept
More pay, better staff hired
Review from Customer Success Dept
The working class & working poor need actual health benefits, for one. & Reasonable pay for the exhausting workload were expected to fulfill every 9 hour shift. Actual time to eat (15-30 mins is not enough time, seriously). Also, more reasonable store prices. Walgreens' prices alone are criminal
Review from Customer Success Dept
What are some of the best things about your team?
Most of our team is reliable and hard working
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Better work ethic's and training
Review from Customer Success Dept
They need to be trained off site
Review from Customer Success Dept
My coworkers are not the issue. We all work incredibly hard against our will for the better part of our days. Seriously, it doesn't matter how early I come in; even if im scheduled to work as soon as we open. I never have any time left to do anything (even productive) w/ my day. We are overworked
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Customers are very nice to work with
Review from Customer Success Dept
My customers looking fowrad to seeing me
Review from Customer Success Dept
We are all overwhelmed, so we all understand
Review from Customer Success Dept
None!! I’ve stayed because of our customer
Review from Customer Success Dept
Legitimately nothing. It is a robotic & unrewarding work environment
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Hiring process is very nice
Review from Customer Success Dept
At the time, there was a competent Manager conducting the interview. Now, the manager is horrible
Review from Customer Success Dept
I was challenged to see how well I performed under pressure
Review from Customer Success Dept
What would you improve about your company's interview process?
None! Who would take this job at this pay!
Review from Customer Success Dept
What makes you most happy at work?
Being able to mame my customers satisfied
Review from Customer Success Dept
It is so much quieter than at home, and I enjoy the work
Review from Customer Success Dept
What's going wrong and how can it be improved?
We are dangerously understaffed and overworked. Covid shots have increased our volume but out staff has decreased by half. Without help we should not be open or reported to the board.
Review from Customer Success Dept
Walgreens is expensive. The rewards system is too complicated (coupons especially) for both employees & customers to really benefit from. Again, employees grnuinely overworked, etc
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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