Wegmans Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
the friendliness of the leaders
Review from Customer Support Dept
They are always flexible with me.
Review from Customer Support Dept
Awesome they are thr ebest
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They can be good but under staffed
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They are fair and typically understanding
Review from Customer Support Dept
What does the leadership team need to get better at?
The leadership read needs to work on communication.
Review from Customer Support Dept
At the store level there is a lot of playing favorites. a person that doesn't show up for 3+ shifts without calling in or bringing in a drs not doesn't get into trouble, but someone like myself that needs to call in and brings in a dr not gets my hrs cut and written up.
Review from Customer Support Dept
Communication is the biggest issue. They never communicate properly and make those below them feel unimportant with their positions. They keep saying they'll communicate better but they never do.
Review from Customer Support Dept
What is the best part about your compensation package?
The pay is great. My 401K plan is awesome.
Review from Customer Support Dept
It helps me pay and more eager to work
Review from Customer Support Dept
We get paid extra on holidays and Sundays
Review from Customer Support Dept
Health insurance coverage is not outrageously expensive
Review from Customer Support Dept
Pays above the average grocery store. Raises every May and November.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I would like to get paid more.
Review from Customer Support Dept
Because i don't feel im being challenged enough
Review from Customer Support Dept
Pay isn’t based on experience,
Review from Customer Support Dept
I wish they offered long term disability
Review from Customer Support Dept
What are some of the best things about your team?
They are always ready to work
Review from Customer Support Dept
Everyone is cooperative and a team player.
Review from Customer Support Dept
They let me learn some of the best thing
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They work hard and put in way to many hours
Review from Customer Support Dept
Working together as a team.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
It would be nice if the upper management actually tired to do our jobs for a day, then they would see just how bad we have it at the lowest level of an employee. They tell us how to do our jobs, and when we do not succeed they don't bother to see out side of the "coin"
Review from Customer Support Dept
My team is good. We need more meetings.
Review from Customer Support Dept
Many of them are negative and gossip often. They need to work on holding a more positive and friendly environment when they walk through the doors to work. Leave everything at the door
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We all have to same beliefs and work well
Review from Customer Support Dept
It has a family-oriented atmosphere.
Review from Customer Support Dept
Its one of best placez to work for retail
Review from Customer Support Dept
Smiling friendly faces everywhere you go.
Review from Customer Support Dept
That everyone is very friendly and helpful
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
The friendliness of all the workers
Review from Customer Support Dept
It gave me history of the company.
Review from Customer Support Dept
honestly it interview process was the same as any other company I have worked for.
Review from Customer Support Dept
The phone process and the quick interview
Review from Customer Support Dept
The back ground checking process, is time consuming.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Answering customers' questions and hearing great feedback from the customers is what I look forward to.
Review from Customer Support Dept
Knowing that im going to get paid
Review from Customer Support Dept
My coworkers make me the most happy.
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Enjoy the poeple i work with
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Interacting with the customers and co workers.
Review from Customer Support Dept
What's going wrong and how can it be improved?
I hate the position I have at my job and would more than love to switch departments.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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