Allina Health Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Most employees are there for the best patient care, they are friendly and helpful.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
We all work as a team it's all about the patients.
Review from Customer Support Dept
What does the leadership team need to get better at?
Only good patient care comes from treating frontline healthcare workers BETTER. NOT gutting insurance and increasing matrix to unsafe staffing levels.
Review from Customer Support Dept
focus on money not on patient care
Review from Customer Support Dept
The leadership at Allina does not value employees. The environment in the last few years has become, one of smiling hostility. If one questions leadership, almost certainly, an immediate response will be "if you don't like it...leave". Most of us live in a state of fear and confusion and paranoia
Review from Customer Support Dept
Being a team player and making their presence known. Management in my department is very hands off. Good in some ways, however We are making decisions that are not our responsibility to make due to lack of a leadership presence.
Review from Customer Support Dept
Communication about changes being made to facilities.
Review from Customer Support Dept
What is the best part about your compensation package?
Very generous vacation package and decent medical, dental, vision.
Review from Customer Support Dept
It's very comparable to other health care companies.
Review from Customer Support Dept
Our compensation is adequate, but in no way does it keep up with inflation.
Review from Customer Support Dept
401K matching. Decent health insurance if using an Allina Provider. Extra benefits such as travel, entertainment, tickets etc are nice
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Our benefits have been reduced significantly every 3 years. 3% pay increases are laughable.
Review from Customer Support Dept
Bottom line for management is making money. Employees are put at risk of injury.
Review from Customer Support Dept
Raises are based on number of hours worked instead of yearly steps. I work for another Imaging Company and make more due to being paid by years of experience verses hours worked.
Review from Customer Support Dept
What are some of the best things about your team?
We clean the operating rooms and all of us do a good job
Review from Customer Support Dept
Team work and able to delegate tasks between positions
Review from Customer Support Dept
We all very willing to help each when needed.
Review from Customer Support Dept
Work as a team and are efficient together.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Quit with the lies about covid and vaccines. Its been one endless exercise in ranching for the past year and a half. They are ranchers and we the sheep. Each meeting is designed to send us out to pasture as far as possible and loose us in a salad brained Biden-esque fantasy land. Truth is good!
Review from Customer Support Dept
So much hostility with each other due in part by leadership creating such a pressure cooker environment with poor matrix
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We watch out for each other, which you need to do with our management
Review from Customer Support Dept
Staff look out for each other's safety
Review from Customer Support Dept
The management makes it a positive open workplace
Review from Customer Support Dept
Teamwork, and open door policy from manager.
Review from Customer Support Dept
What needs to change to make the company culture better?
Change the matrix back to pre 2016
Review from Customer Support Dept
Employee respect. There is a great deal of window dressing, to make it looks like allina cares about us, but trust me. No one does. I work in a support department, that is completely ignored, unless of course we have overtime, or a mistake is made. Then surely, allina will find any scapegoat.
Review from Customer Support Dept
It's quite obvious that there are many cost cutting measures that seem to come at the expense of our patients.
Review from Customer Support Dept
What did you like most about the interview process?
Quick questions, interviewed with three managers all at once
Review from Customer Support Dept
The interviewer was focused on skills and not age
Review from Customer Support Dept
Friendly faces trying to put me at ease.
Review from Customer Support Dept
What would you improve about your company's interview process?
Have them honor their word. Anything in our contracts they disregard. Change on a dime and never bat an eye. Getting vaccines was never in the contract. Demanding we jab outselves with an experimental substance is horrific. Complete fascist bastards. A play taken right from the Nazi playbook
Review from Customer Support Dept
Hire employees with relevant experience rather than minimum education
Review from Customer Support Dept
What makes you most happy at work?
Working with a small group of good workers and away from most of the negativity.
Review from Customer Support Dept
Being able to send a patient home after a health scare.
Review from Customer Support Dept
I love what I do and working with new patients everyday.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Improve safe patient matrix and ratios
Review from Customer Support Dept
Concerns about my safety at work
Review from Customer Support Dept
Moral obligations and knowing that my employer is doing what is right for the patient and not just what is right for the budget
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Allina Health yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
Crothall management needs to go or fall into step with how allina-managed departments are run. We have lost our right to work varying FTE's and low need. Only housekeeping has these issues.
Review from Customer Support Dept