Alorica Office Vibe | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3087
TOTAL
RATINGS
28664
...
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Alorica Office Vibe

Alorica's office vibe has been ranked within the Bottom 40% in Los Angeles by 1341 employees. While 40% consider their office vibe Laid Back, 4% consider it Boring. Overall, Alorica's employees are satisfied with their current office vibe.

Comparably recognizes both team members and the environment curated by the employers as essential to a great office vibe, and has therefore decided to display related data to these two subculture categories.

87% of Alorica's employees look forward to interacting with their coworkers on a daily basis, and 36% say they hang out with their coworkers outside of work Never. The majority of Alorica employees work on average 8 hours per day in a positive work environment.

64% think there is a great office vibe at Alorica. Most employees feel Secure Enough about their position at Alorica, and would recommend working there to a friend.

Office Vibe
Top 30%Top 30% of Similar Size Companies on Comparably
B

Alorica is in the Top 30% of Similar Size Companies on Comparably

Environment
Top 10%Top 10% of Similar Size Companies on Comparably
A

Alorica is in the Top 10% of Similar Size Companies on Comparably

Team
Top 5%Top 5% of Similar Size Companies on Comparably
A+

Alorica is in the Top 5% of Similar Size Companies on Comparably

Office Vibe at Alorica
AnswerPercent
Engaging32%
Laid Back40%
Serious4%
Boring4%
Toxic20%
How would you describe the Office vibe at your company?
AnswerPercent
Yes64%
No36%
Does your current company have a great office vibe?

Alorica Demographic

Employees may experience their company differently based on their length of tenure, gender and ethnicity. Alorica employees were asked questions across many categories like: CEO Rating, Executive Team, and Manager to capture what their overall experience is like.

76
out of 100
Gender Score How positively women rate their overall experience at Alorica
AnswerPercent
Less Than 1 Year60%
1 to 2 Years63%
2 to 5 Years46%
5 to 10 Years61%
Over 10 Years93%
Tenure How positively employees who’ve worked at Alorica for different lengths rate their overall experience
78
out of 100
Diversity Score How positively minorities rate their overall experience at Alorica

Alorica Office Vibe by Department

Office VibeEnvironmentTeam
Engineering--B+A-
Product--A-A
Marketing--A+A+
Operations--AA+
Sales--B+A
Admin--A+A+
Business Development--AA
Finance--A+A+
Communications--A-A
Customer SupportB-B+B
HRBA+A+
IT--B+A
Legal--A+A+
Customer Success--AA+
Q: Do you rate Alorica's office vibe positively?
Gender

Majority of Men at Alorica consider their office vibe Toxic, while women think it is Laid Back.

Male37%Yes
Female76%Yes

Recent Reviews About Alorica

What is most positive about the culture and environment at your company?

The other agents and the coaches are amazing! They make a great community

Answer from Customer Support Dept.

To be honest the work environment on the company is bad. The leadership are biased and favors people that they like.

Really feels like a family atmosphere where you are cared for and valued

See All Reviews

What are some of the best things about your team?

always willing to work and make sure everyone are on right task

Answer from Customer Support Dept.

The best about my co-workers are they are happy to work with.

The team is very collaborative, striving to help each other and get positive results.

See All Reviews

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