I have been here for many years, and my overall experience is that this is a good company to work for. The benefits are better than most companies and the opportunities are what you make of them.
What makes you most happy at work?
I am most happy when I resolve a difficult issue and know the customer is satisfied with the service provided.
What is most positive about the culture and environment at your company?
The fact that I have built strong relationships with my peers and know I can count on them to be there.
What do you like best about the leadership team?
I am not sure how to feel- It seems we are getting mixed messages from upper management, which makes me feel unsecure in my current position.
Why do you feel undervalued and what would make you feel better about your compensation?
I go above and beyond on a daily basis, and no one sees this but my immediate manager. I think more money would make me feel better.
What are some of the best things about your team?
We help each other with ticket issues and collaborate daily. The best thing to me is the trust and closeness we have amongst the group. We have exchanged our personal cell #s so we can reach out to anyone on the team if needed.
Other Employee Reviews for AT&T
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