Cleveland Clinic CS Rep Employee Reviews
Briefly describe your overall experience at your company
THEY TREAT THE EMPLOYEES WITH A LACK OF RESPECT IF YOU ARE NOT A DOCTOR.
Review from Customer Support Dept
Review from Customer Support Dept
My job is very gratifying when I am able to truly help someone
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Always keeps employees up to date
Review from Customer Support Dept
THEY LISTEN AND LEAD WELL
Review from Customer Support Dept
The leadership team turkey works together as a team to come up with solutions to problems throughout the whole hospital.
Review from Customer Support Dept
I worked for part of the company for little over a year, the people above me did not participate much and really had no input on our working abilities.
Review from Customer Support Dept
Always looking to improve wherever they can.
Review from Customer Support Dept
What does the leadership team need to get better at?
Clueless as to the needs of the employees and the way things flow in an efficient manner within the office/patient setting. BUT, I will say, I understand their intentions are good for the bottom line and efficiency as well as for patient care and safety as it appears on paper.
Review from Customer Support Dept
Listening to the staff and valuing employees
Review from Customer Support Dept
What is the best part about your compensation package?
THE BENEFITS ARE AWESOME HERE
Review from Customer Support Dept
I LIKE THE PAID TIME OFF
Review from Customer Support Dept
Great benefits and discounts within company.
Review from Customer Support Dept
They match what you invest.
Review from Customer Support Dept
Its is the average pay for my line of work in the us
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I do not feel undervalued. They do a good job to make you feel valuable.
Review from Customer Support Dept
Fair raises and cheaper health insurance
Review from Customer Support Dept
What are some of the best things about your team?
WE PUT THE PATIENTS NEEDS FIRST
Review from Customer Support Dept
We work together as teamwork
Review from Customer Support Dept
open communication with diverse ideas and constructive.
Review from Customer Support Dept
There is always food provided.
Review from Customer Support Dept
You said it in your question! We are a team always and never let each other sink if we can help it
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Common courtesy when scheduling personal appointments, lunches and time off...check with your teammates who have to cover you and make sure there isn't something conflicting going on first!
Review from Customer Support Dept
Better leadership from the managers and better staffing
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
WE CARE ABOUT THE PATIENTS AND PUT THEM ABOVE A LOT
Review from Customer Support Dept
Everyone is very friendly and we all get along.
Review from Customer Support Dept
Very fun, comfortable job to experience.
Review from Customer Support Dept
encouraged to better yourself and provide tuition reimbursement
Review from Customer Support Dept
Everyone is like family and looks out for each other.
Review from Customer Support Dept
What needs to change to make the company culture better?
New management and more respect for the employees
Review from Customer Support Dept
What did you like most about the interview process?
THEY ASKED THOUGHTFUL QUESTIONS AND LISTENED TO MY RESPONSES
Review from Customer Support Dept
I heard back from them almost immediately.
Review from Customer Support Dept
It was very personable, the manager back then was amazing
Review from Customer Support Dept
Friendly personable interviewer and manager.
Review from Customer Support Dept
They hired me right away.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
THE PATIENTS ARE THE BEST, I LOVE TO GET TO KNOW THE PATIENTS
Review from Customer Support Dept
The people I work with.
Review from Customer Support Dept
Perfecctly paced and is fun.
Review from Customer Support Dept
The patients and my co workers
Review from Customer Support Dept
fun coworkers and appreciative coworkers and making patients fell and get better
Review from Customer Support Dept
What's going wrong and how can it be improved?
Poor management and lack of respect for employees
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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