Consilio Customer Support Department Employee Reviews

I enjoy my work. The work experience is great. As changes come through, I wonder sometimes how it will play out, as the technology changes and our company grows globally.

Review from Customer Support Dept · Posted a day ago

Consilio has been a great fit for my skills and personality. I enjoy the unique challenges of serving eDiscovery clients while also helping solve industry wide problems. It is a great internal/external combination of challenges.

Review from Customer Support Dept · Posted 3 days ago

Supportive and understanding work culture with expectation to improve skill of employee and success of company.

Review from Customer Support Dept · Posted 10 days ago

Consilio is an exceptional company to work for. I am most proud of being part of such a large organization that is transforming the legal landscape on a global footprint. I find is fascinating how they continuously create opportunities for employees to interact, especially in a remote environment.

Review from Customer Support Dept

My work experience has been good overall, challenging and rewarding.

Review from Customer Support Dept

The team is great to work with but challenging at the same time. It's fun to have to learn new things and now that AI is in our world, I think it will become more fun once we get up the hill.

Review from Customer Support Dept · Posted a day ago

The team is very forward looking and seeks to get on top and ahead of industry trends while not rushing products to market to capture buzz.

Review from Customer Support Dept · Posted 3 days ago

The leadership team is always looking for ways to increase client satisfaction

Review from Customer Support Dept · Posted 3 days ago

Invested in building for the future.

Review from Customer Support Dept · Posted 8 days ago

Supportive and leading towards the goal as a team.

Review from Customer Support Dept · Posted 10 days ago

Consilio should really focus on employee communications at all levels of the organization. More information, both positive and negative, is shared via the grapevine and tends to never have any official communications from Consilio. No one outside of C-Suite or sales cares about LOD or SYKE.

Review from Customer Support Dept

Everything feels very impersonal, they need to connect better.

Review from Customer Support Dept

Making a better effort to know and understand their team on the crowd. They seem distant and removed.

Review from Customer Support Dept

The bonus structure is great.

Review from Customer Support Dept · Posted 3 days ago

considering the extra hours of work.

Review from Customer Support Dept · Posted 10 days ago

Regular bonuses and reliable retirement plan matching contributions.

Review from Customer Support Dept · Posted 15 days ago

Medical benefits are the best part.

Review from Customer Support Dept · Posted 16 days ago

Hmm... I think my pay is slightly lower than average but my bonuses to date have made up for the difference.

Review from Customer Support Dept

I worked at a different vendor before and was paid more. It was unfortunate that they had to let people go due to a technical issue. My pay now is less then when I departed in 2017.

Review from Customer Support Dept · Posted a day ago

I am underpaid for my performance simply because I have less experience than my peers. I out perform most of them but am not compensated accordingly.

Review from Customer Support Dept · Posted 3 days ago

Comparing the salaries of other people in this role in the industry, I am underpaid.

Review from Customer Support Dept · Posted 18 days ago

Consilio hasn't provided cost of living increases that match the pace of inflation. And it's not even close.

Review from Customer Support Dept

On acquisition I wasn't given a permanent full-time position and have been waiting a very long time for that opportunity.

Review from Customer Support Dept

Easy to work with. Always are willing to collaborate to fine the best solution for any problem that comes to us. With the speed of changes in data, it is paramount that we learn as quickly as we can to stay ahead of our competitors. They all are as invested as I am.

Review from Customer Support Dept · Posted a day ago

Great collaboration and willingness to step in when help is needed.

Review from Customer Support Dept · Posted 3 days ago

I can always trust the members of my team to jump in and help if I am underwater or need a hand with something.

Review from Customer Support Dept · Posted 3 days ago

Very close team that helps each other as need.

Review from Customer Support Dept · Posted 8 days ago

highly communicative to get the work done.

Review from Customer Support Dept · Posted 10 days ago

Not applicable. It as nothing to do with co-workers.

Review from Customer Support Dept

Follow through, investment in client satisfaction

Review from Customer Support Dept

Everyone is patient and knows that every matter is different.

Review from Customer Support Dept · Posted a day ago

For the most part, Consilio hires professionals and trusts them to do professional work without micromanagement.

Review from Customer Support Dept · Posted 3 days ago

Team driven along with building repeatable processes.

Review from Customer Support Dept · Posted 8 days ago

cross functioning, Knowledge sharing, available as one team for client requirement, free thoughts environment.

Review from Customer Support Dept · Posted 10 days ago

Clear focus on superior customer service and efficiency.

Review from Customer Support Dept · Posted 15 days ago

Making customers happy by solving problems and trying to streamline processes to help cut cost for them.

Review from Customer Support Dept · Posted a day ago

Solving unique problems. It is the most rewarding part of the job.

Review from Customer Support Dept · Posted 3 days ago

The opportunity to assist clients with their matters.

Review from Customer Support Dept · Posted 3 days ago

Working with my team and on internal initiatives.

Review from Customer Support Dept · Posted 8 days ago

varieties of challenges, supportive leadership.

Review from Customer Support Dept · Posted 10 days ago

Our team needs more people.

Review from Customer Support Dept · Posted 18 days ago

Pace can get overwhelming. Difficulty shifting resources. Capacity and speed do not exist as executive imagines.

Review from Customer Support Dept