Consilio Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept · Posted 8 days ago
My work experience has been good overall, challenging and rewarding.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The team is very forward looking and seeks to get on top and ahead of industry trends while not rushing products to market to capture buzz.
Review from Customer Support Dept · Posted 8 hours ago
The leadership team is always looking for ways to increase client satisfaction
Review from Customer Support Dept · Posted a day ago
Invested in building for the future.
Review from Customer Support Dept · Posted 5 days ago
Supportive and leading towards the goal as a team.
Review from Customer Support Dept · Posted 8 days ago
The leadership team displays genuine interest in employee well-being and attentively monitors workloads making adjustments as necessary to address issues that may arise.
Review from Customer Support Dept · Posted 13 days ago
What does the leadership team need to get better at?
Consilio should really focus on employee communications at all levels of the organization. More information, both positive and negative, is shared via the grapevine and tends to never have any official communications from Consilio. No one outside of C-Suite or sales cares about LOD or SYKE.
Review from Customer Support Dept
Everything feels very impersonal, they need to connect better.
Review from Customer Support Dept
Making a better effort to know and understand their team on the crowd. They seem distant and removed.
Review from Customer Support Dept
What is the best part about your compensation package?
The bonus structure is great.
Review from Customer Support Dept · Posted 8 hours ago
considering the extra hours of work.
Review from Customer Support Dept · Posted 8 days ago
Regular bonuses and reliable retirement plan matching contributions.
Review from Customer Support Dept · Posted 13 days ago
Medical benefits are the best part.
Review from Customer Support Dept · Posted 14 days ago
Hmm... I think my pay is slightly lower than average but my bonuses to date have made up for the difference.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I am underpaid for my performance simply because I have less experience than my peers. I out perform most of them but am not compensated accordingly.
Review from Customer Support Dept · Posted a day ago
Comparing the salaries of other people in this role in the industry, I am underpaid.
Review from Customer Support Dept · Posted 16 days ago
Consilio hasn't provided cost of living increases that match the pace of inflation. And it's not even close.
Review from Customer Support Dept
On acquisition I wasn't given a permanent full-time position and have been waiting a very long time for that opportunity.
Review from Customer Support Dept
3 years straight Consilio has failed to meet inflation. Increases have been determined on other factors beside cost of living or performance. As a High performer you are rewarded with no increase in bonus % or above avg % of raise. Why be an all star when a bench player is compensated the same.
Review from Customer Support Dept
What are some of the best things about your team?
Great collaboration and willingness to step in when help is needed.
Review from Customer Support Dept · Posted 8 hours ago
Very close team that helps each other as need.
Review from Customer Support Dept · Posted 5 days ago
highly communicative to get the work done.
Review from Customer Support Dept · Posted 8 days ago
A dependable, knowledgeable and resourceful group of hard working individuals.
Review from Customer Support Dept · Posted 13 days ago
I can always trust the members of my team to jump in and help if I am underwater or need a hand with something.
Review from Customer Support Dept · Posted a day ago
What do your coworkers need to improve and how could you work together better?
Not applicable. It as nothing to do with co-workers.
Review from Customer Support Dept
Follow through, investment in client satisfaction
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
For the most part, Consilio hires professionals and trusts them to do professional work without micromanagement.
Review from Customer Support Dept · Posted 8 hours ago
Team driven along with building repeatable processes.
Review from Customer Support Dept · Posted 5 days ago
cross functioning, Knowledge sharing, available as one team for client requirement, free thoughts environment.
Review from Customer Support Dept · Posted 8 days ago
Clear focus on superior customer service and efficiency.
Review from Customer Support Dept · Posted 13 days ago
We're generally pulling in the same direction.
Review from Customer Support Dept · Posted 14 days ago
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Solving unique problems. It is the most rewarding part of the job.
Review from Customer Support Dept · Posted 8 hours ago
The opportunity to assist clients with their matters.
Review from Customer Support Dept · Posted a day ago
Working with my team and on internal initiatives.
Review from Customer Support Dept · Posted 5 days ago
varieties of challenges, supportive leadership.
Review from Customer Support Dept · Posted 8 days ago
Successful deliverables and demonstrated client satisfaction.
Review from Customer Support Dept · Posted 13 days ago
What's going wrong and how can it be improved?
Our team needs more people.
Review from Customer Support Dept · Posted 16 days ago
Pace can get overwhelming. Difficulty shifting resources. Capacity and speed do not exist as executive imagines.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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