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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
My overall experience has been good so far.
What are some of the best things about your team?
The relationships we have built over the time.
What is most positive about the culture and environment at your company?
The good relationships we have with our coworkers.
What makes you most happy at work?
Apply my knowledge and try to improve how the devices work.
What do you like best about the leadership team?
Leadership team allows every single member to participate actively in the new deployment discussions, which makes feel that every person is important in the team.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because my work has increased a lot due to the new sites that has been opened recently and the amount of agents and new campaigns in those sites. For that reason I requested an increase in my wage, which was totally refused without taking into consideration a small percentage.
Other Employee Reviews for ContactPoint360
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