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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
Camaraderie is always present at work, department-wise.
What are some of the best things about your team?
Great collaborators. This does not apply to all member of the team.
What makes you most happy at work?
Always motivated to face unique challenges. Especially with our line of work.
Why do you feel undervalued and what would make you feel better about your compensation?
No annual employee evaluation and no annual increase. Compensation is lower than the industry standard.
What makes you most happy at work?
Knowing that there will always be unique challenges that you will be facing is exciting enough, plus reliable teammates.
Why do you feel undervalued and what would make you feel better about your compensation?
Please do a proper annual salary increase. I've been here more than 2 years but no sign of progress.
Why do you feel undervalued and what would make you feel better about your compensation?
The company need to have a clear rubrics for employee evaluation. All else matter but feeling valued always boils down to the yearly salary improvement which never happened.
What are some of the best things about your team?
No team is perfect but having people that you can count on when things goes south is amazing. It's always nice to work with people that you can trust and depend.
Other Employee Reviews for ContactPoint360
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