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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
WAVE 1 (ORIGINAL WAVE) are the best until new employees were hired. They are sick people and unprofessional.
What is most positive about the culture and environment at your company?
NOTHING IS POSITIVE WITH CP360 NOR THE ACCOUNT. WHAT KEPT US STAY IS PEOPLE LIKE ORIGINAL WAVE 1.
What's going wrong and how can it be improved?
CHANGE EVERYTHING!!!! FROM PEOPLE TO COMPENSATIONS. IF THIS COMPANY WILL NOT CHANGE, THIS WILL NOT GO FAR IN THE FUTURE AND WILL GO BANKRUPT. JUST SAYING.
Why do you feel undervalued and what would make you feel better about your compensation?
WE HAVE A LOT OF WORKS BUT A LITTLE PAY. overwork equals to underpay. IT SHOULD BE MORE WORKS, MORE MONEY because that is how business SHOULD work. duhhhh
What does the leadership team need to get better at?
A lot, they have to attend a lot of seminars to be more educated on what they should portray as leaders. THEY ARE NOT AS EFFECTIVE AS WHAT WE THINK THEY ARE.
Other Employee Reviews for ContactPoint360
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