ContactPoint360 – All is really good, just need to fix some things | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
993
TOTAL
RATINGS
28723

All is really good, just need to fix some things

What do your coworkers need to improve and how could you work together better?

Improve teamwork, since that's our main struggle.

What do you like best about the leadership team?

I like everything, to be honest.

What is the best part about your compensation package?

Of course, the money I receive.

What needs to change to make the company culture better?

Ev er y th ing.

What's going wrong and how can it be improved?

The management and the payroll.

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