Check out our open roles here!
ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
I've been working in the company for a year, in that year I've been able to improve my soft skills and learn more about the BPO industry.
Briefly describe your overall experience at your company
I'm so happy to work in CP360, the career opportunities are real, every day is an opportunity to grow. The environment is so cool, everyone is included
What is most positive about the culture and environment at your company?
The diversity, the respect for each other
What is the best part about your compensation package?
Home office, days off per overtime
What makes you most happy at work?
My Team, my Manager, the environment
What are some of the best things about your team?
We are really a Team, we support each other
What do you like best about the leadership team?
They care about the Team, they see us as persons
What makes you most happy at work?
my work team, the work environment, my daily tasks, etc
What is most positive about the culture and environment at your company?
Diversity, inclusion, the youthful atmosphere, the hierarchies do not feel so marked
What are some of the best things about your team?
The partnership, we are all moving towards the same goal, we all support each other
What do you like best about the leadership team?
How they care about us as persons, the flexibility and the willingness to talk and listen
Why do you feel undervalued and what would make you feel better about your compensation?
Because I got the change to compare my position with other companies and I realized that my salary is below than those. I would feel better about my compensation with a salary increase and/or other benefits that would make the difference in the labor market
Other Employee Reviews for ContactPoint360
×