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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
It has been great these last 2 years just hoping management look into an increase of salary especially for supervisors since the workload has increased in the last 5 months
What makes you most happy at work?
That everything runs smoothly and efficiently
What do you like best about the leadership team?
The prompt response to questions
What are some of the best things about your team?
always willing to assist, can count on them to keep me updated
What is most positive about the culture and environment at your company?
The ability to have that human touch to try and assist agents
Why do you feel undervalued and what would make you feel better about your compensation?
Since we have to do QA and all other supervisor responsibilities, That the salary gets increased
Other Employee Reviews for ContactPoint360
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