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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
I started off as an agent and I am currently a clients relations manager within 3 years of employment. MY company recognize talent and reward accordingly.
Briefly describe your overall experience at your company
I enjoy working here and the opportunities we are presented with.
Briefly describe your overall experience at your company
I love that I was able to grow and learn. I've been exposed to areas of business that I never thought I would be.
What is the best part about your compensation package?
I get paid fairly and on time.
What is the best part about your compensation package?
It is fair according to market value.
What do you like best about the leadership team?
Team work and dedication to help with growth
What makes you most happy at work?
Being encouraged by my team and new projects!
What are some of the best things about your team?
They are helpful and easy to get along with
What is most positive about the culture and environment at your company?
We focus on engagement and keeping up with trends.
What makes you most happy at work?
Working with my co-workers everyday!
What makes you most happy at work?
My coworkers! They are amazing.
What is most positive about the culture and environment at your company?
The leadership team taking the risk to ensure you are growing
What are some of the best things about your team?
We are free to communicate and every meeting is something to look forward to.
What is the best part about your compensation package?
I have never run into payroll issues and I am paid according to market value.
What is most positive about the culture and environment at your company?
We take time to plan engagements and I had beautiful memories with my co workers.
What do you like best about the leadership team?
They are reachable and make an effort to teach and train in other departments to better equip us in order for us to grow.
What do you like best about the leadership team?
Our roles do not matter, we all wear different hats to ensure our goal is achieved. We take pride in "titles out the door" and work together as a team!
What are some of the best things about your team?
We are excited for each others growth. We are not afraid to call out mistakes and assist in fixing them in a kind manner and we are invested in each location's growth.
Other Employee Reviews for ContactPoint360
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