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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
I can now practice my leadership.
Briefly describe your overall experience at your company
I won't say this is the worst company I work with, but I'm thankful that I have learned something from my struggles here that I can avoid in the future while improving my career growth and surpassing my limitations.
What is the best part about your compensation package?
It is fairly enough for me.
What is most positive about the culture and environment at your company?
For having a work etiquette and being professional.
What are some of the best things about your team?
We are open to each other as a company.
What makes you most happy at work?
To learn more about something that could help my career growth.
What do you like best about the leadership team?
A leader that is goal-oriented and a good role model to us.
What are some of the best things about your team?
They are affable and can be relied on some topics that I find relatable.
What does the leadership team need to get better at?
Given they're approachable and understanding, they should hear our struggles and needs—sentiments. We'd love to be valued
What is most positive about the culture and environment at your company?
We can share thoughts and learn what we should avoid that might cause our relationship with each other.
What makes you most happy at work?
I am happy to attend work because it is my main purpose to have a job and earn a living.
Why do you feel undervalued and what would make you feel better about your compensation?
I get that I'm compensated fairly enough, but not with the other perks that we should benefit from, and we demand to get some incentives, such as for attendance and performance.
Other Employee Reviews for ContactPoint360
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