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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
Best enough working without stress unlike other company
Briefly describe your overall experience at your company
It was an outstanding experience as it makes me comfortable to work without toxic environment and demotivated team.
Why do you feel undervalued and what would make you feel better about your compensation?
If there's allowance/incentive provided by the company.
What are some of the best things about your team?
They perform well as what the job provided.
What makes you most happy at work?
Working with my coworkers like having positive vibes.
What are some of the best things about your team?
Competitive in positive way, ready to learn new things.
What is most positive about the culture and environment at your company?
Being approachable every time we have questions or clarification.
What is most positive about the culture and environment at your company?
Stress free in terms of process and good environment.
What makes you most happy at work?
Seeing my team working hard.
Why do you feel undervalued and what would make you feel better about your compensation?
Should apply the allowances and incentives especially in hitting the KPI's
What do you like best about the leadership team?
They encourage the employee to be more efficient especially in engaging and helping the customer.
What do you like best about the leadership team?
Can easily approach every time agent need to clear out things especially on disputing QA or whatsoever.
Other Employee Reviews for ContactPoint360
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