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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
I'm happy and blessed to have a job.
What makes you most happy at work?
Having a work everyday that makes me happy.
What are some of the best things about your team?
The team always make sure no one will be left behind.
What is most positive about the culture and environment at your company?
Company always make sure that that everybody will have a work.
What do you like best about the leadership team?
To my Team Leader she always remind me that I, should set a goal everyday, needs to reach all the metrics and not to be absent in- order to have a career growth in the company.
Why do you feel undervalued and what would make you feel better about your compensation?
In order for the agent stay longer I, could suggest that the company should give an agent a raise base on their tenurity, and performance metrics this is due to inflation that the country is experiencing now a days in this way, agent will venture to other company to keep up with the inflation.
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