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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
The work is fine however benefits, allowances and other compensations that would help agents stay are what they need to work on. Based on what I've heard, most are demoralized from the benefits and allowances and the possibility of raises.
What is the best part about your compensation package?
Just the basic pay is the "better" part
What do your coworkers need to improve and how could you work together better?
a constant work on communication and proper etiquette
What makes you most happy at work?
The nature of the work
What do you like best about the leadership team?
In our LOB our leaders do everything to help us especially our TL and OM
What is most positive about the culture and environment at your company?
I dont think I have seen anything that I would consider as part of CP360's Culture. Nothing as of the moment
Other Employee Reviews for ContactPoint360
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