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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
The only thing holding me back to go apply at another company is my coworkers.
What makes you most happy at work?
Spending time with my friends at work
What are some of the best things about your team?
We help each other through whatever.
What is most positive about the culture and environment at your company?
I can't think of any.
What does the leadership team need to get better at?
Responding to agent's needs, being professional and and having employee-centered leadership
Why do you feel undervalued and what would make you feel better about your compensation?
I understand that we signed a morning shift account however given the weight of our account I believe our compensation should also be equal to it.
Other Employee Reviews for ContactPoint360
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