Check out our open roles here!
ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
My overall experience with the company through the last 8 months working there has been quite nice.
What are some of the best things about your team?
Sociable, kind, and willing to help.
Why do you feel undervalued and what would make you feel better about your compensation?
Salary increase and more benefits as an agent.
What makes you most happy at work?
My salary and the people I've built relationships with.
What is most positive about the culture and environment at your company?
It has policies in place that encourage respect, trust, empathy, and support.
What do you like best about the leadership team?
The leadership of Contact Point 360 impressed me in a lot of ways. Excellent customer service is one of them. Additionally, the CP 360 contact centers have cutting-edge technology, a strong infrastructure, skilled employees, and a positive work environment.
Other Employee Reviews for ContactPoint360
×