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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
my partners, share experiences, talk to others and learn something new.
Why do you feel undervalued and what would make you feel better about your compensation?
A salary increase ( it´s been close to 2 years with the same), reachable bo
What needs to change to make the company culture better?
to unite the CP culture, this is not about enemy campaigns, where you cannot talk to another campaign person. try to unite everyone
What do your coworkers need to improve and how could you work together better?
We as a team need to be humble, recognize that we are not perfect, and realize that we need to say hi, respect each other work, and not give opinions of other's work, because we are partners, not our peer bosses.
What does the leadership team need to get better at?
Take our concerns as a priority, be proactive, and make some retention efforts before the employee goes. Think more about a team's well-being than just a few people. realize that increasing people's salaries and benefits keeps people happy and motivated too.
Other Employee Reviews for ContactPoint360
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