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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
Suspecting some kind of foul play for offering low salary with no benefits or at least allowances.
Briefly describe your overall experience at your company
pay is to small even with work experiences. Too demanding. suspicious with no allowance and bonuses.
What are some of the best things about your team?
interaction, friendliness and fun to be with
What's going wrong and how can it be improved?
Just the salary needs to be better.
What's going wrong and how can it be improved?
Increase of pay. Needs allowances and bonuses
What is most positive about the culture and environment at your company?
Nothing. Pay needs to be increased
What does the leadership team need to get better at?
Just the pay needs an increase
What are some of the best things about your team?
Interactive, friendly, understanding and fun
Why do you feel undervalued and what would make you feel better about your compensation?
yes, needs to increase pay and add allowance and bonuses
What does the leadership team need to get better at?
Get their schedules right. Stop being demanding with such small pay.
Why do you feel undervalued and what would make you feel better about your compensation?
Make pay better. Stop being demanding if the pay is not right.
What is most positive about the culture and environment at your company?
nothing much. Salary just needs to be increased especially for the tenured agents.
Other Employee Reviews for ContactPoint360
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