Crate and Barrel Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Always be smiling. Smile on the phone. Smile when walking around the building. Just keep smiling.
Review from Customer Support Dept
What do you like best about the leadership team?
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What does the leadership team need to get better at?
Supporting employees in deeds not just benevolent words. They’re heavy on employee surveillance. They track everything which makes for an unnecessarily stressful environment. The call stats make or break you. Th
Review from Customer Support Dept
Get involved with your staff
Review from Customer Support Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
The pay is too low.
Review from Customer Support Dept
Yes, they offer sick and bereavement time. But if you use it you take a hit in your dependability score. This score determines whether you get raises and promotions. They need to trust their employees. The micromanaging must stop.
Review from Customer Support Dept
I’m bringing in hundreds, thousan
Review from Customer Support Dept
What are some of the best things about your team?
Teams seem eager to support one another and anser questions.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need to get some courage and do what they need to do to increase their pay
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The opportunity to work from home.
Review from Customer Support Dept
The morning review meeting. The afternoon review meeting.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
They have a modest employee discount
Review from Customer Support Dept
What's going wrong and how can it be improved?
Stop putting constant pressure on us to meet a matrix that will make our ability to serve our customers' need impossible.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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