Credit Karma Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Love it. Best place I've worked at in my 30 yr professional career.
Review from Customer Support Dept
Review from Customer Support Dept
Excellent experience so far. We will see what happen after Intuit deal is closed.
Review from Customer Support Dept
What do you like best about the leadership team?
Puts members and employees first, not shareholders. This is unheard of in a publicly traded company!
Review from Customer Support Dept
The leadership really have your back. They listen to our opinions and drive our development.
Review from Customer Support Dept
They are transparent and they put an emphasis on their people.
Review from Customer Support Dept
They have empathy and make smart choices
Review from Customer Support Dept
General interest in their employees and commitment to the company ideals and values
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Credit Karma yet.
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What is the best part about your compensation package?
Excellent pay, substantial amount of company stock, and a generous benefits package with many extra perks (paid Vegas trip, extra paid week off, etc.).
Review from Customer Support Dept
Benefits are out of this world. Best benefits i've had in my years of employment.
Review from Customer Support Dept
My base salary is certainly competitive and I have a full suite of benefits including health, dental, and vision. On top of that the office space and fringe benefits are excellent.
Review from Customer Support Dept
Stock value and getting paid fairly compared to industry standards
Review from Customer Support Dept
PTO/sick time is generous plus several other paid off opportunities, such as volunteer day, election time off and family time. The best part is probably the benefits though. They worked tirelessly to give us the best bang for our buck and it continued throughout the pandemic uninterrupted.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Credit Karma yet.
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What are some of the best things about your team?
We have a very diverse team and CK makes a concerted effort to make this happen.
Review from Customer Support Dept
OUr team has great chemistry. I really feel that management makes a huge effort in making sure the get the right talent and personalities that match.
Review from Customer Support Dept
The team is very compassionate and they emphasize relationship building as much as they value output.
Review from Customer Support Dept
They are just great people
Review from Customer Support Dept
Tight-knit, and all really cool people. People of all diversities, locales and age groups. I get a wide perspective on all the issues we encounter and it helps to have a team that backs you up at every turn.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Not over-assume and contribute more to the facilitation of business deliverables while accounting operational realities.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The very strong focus on both members and employees, not just lip service.
Review from Customer Support Dept
Everybody is very understanding and tolerant of each other's differences. No judging.
Review from Customer Support Dept
Working at Credit Karma is very much an exercise in cooperative teamwork. This can be an adjustment if you're used to being the star player - but I appreciate how the company values everyone. It's refreshing to see that the major wins are the ones where everyone crosses the finish line together.
Review from Customer Support Dept
Good company mission with people who believe in it
Review from Customer Support Dept
We are encourage to speak up and be honest, even if the truth isn't pretty. We also work with all departments within the company and it's easy to reach anyone you need. Everyone is open to work with everyone else, and that helps facilitate cooperation and a positive atmosphere
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Credit Karma yet.
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What did you like most about the interview process?
The company moved very quickly through the process and had excellent, candid communications.
Review from Customer Support Dept
I like the process that Credit Karma uses as the various members of the team have a say in the perspective hire. We are given the chance to talk with the applicant and this produces a wide array of questions and opinions.
Review from Customer Support Dept
I appreciated all the energy in the office and from my interviewers.
Review from Customer Support Dept
Don't ask unnecessary questions for our candidates.
Review from Customer Support Dept
Quick interview process and I received some goodies.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
When I am able to limit my time spent in meetings to less than 6 hours a day.
Review from Customer Support Dept
I have so many opportunities to grow myself and captain my own career.
Review from Customer Support Dept
Working with my team-mates on achieving something great
Review from Customer Support Dept
Working with other teams within the department or company on solving issues.
Review from Customer Support Dept
Challenging work and knowing that our CEO is on my back.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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