Dynatrace CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
There’s constantly opportunities to grow my career and I’ve been able to take
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Seeking for the growth of company
Review from Customer Support Dept
Making the changes that have been needed for some time
Review from Customer Support Dept
They make smart and informed decisions
Review from Customer Support Dept
Seem to be updating benefits a lot recently (sometimes for better, sometimes for worse).
Review from Customer Support Dept
Transparency, candidness during & regularity to Q&A
Review from Customer Support Dept
What does the leadership team need to get better at?
Acknowledging best and potential talents not just roles involved in sales
Review from Customer Support Dept
In services there is a clear difference in how individuals are treated. Laptops (Macbook Pro) in services team has been used as a reward to some but others behaving in the same way are not offered this incentive and there is no clear method for this.
Review from Customer Support Dept
Listening to their employees who are feeling underappreciated and over worked.
Review from Customer Support Dept
What is the best part about your compensation package?
Still waiting to see if the STI is anything but I think it could be great. ESPP is good.
Review from Customer Support Dept
Wellness days were a great addition. Unlimited vacation, like in the US, should be brought everywhere.
Review from Customer Support Dept
Getting wellness days are nice.
Review from Customer Support Dept
The pay is good as well as the RSUs
Review from Customer Support Dept
Employee Stock Purchase Progam participation
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Lack of acknowledgment on contributions. My manager doesn't even bring up any professional nor skills development review. Compensation should be given out based on merit and be aligned to job market.
Review from Customer Support Dept
Publicised as meeting 65th midpoint salary bands, this isn't reached for most people and the data used isn't like for like. Lots of talk and little action moving to yearly merit adjustments.
Review from Customer Support Dept
As a minority, I don't see enough diversity in leadership and management positions.
Review from Customer Support Dept
I feel as though comparable roles and levels are higher paid.
Review from Customer Support Dept
For the amount I do, I
Review from Customer Support Dept
What are some of the best things about your team?
Knowledgeable individuals of the highest quality
Review from Customer Support Dept
Team is professional in terms of result and attitude
Review from Customer Support Dept
Good people trying to do the right thing
Review from Customer Support Dept
How smart and personable they are.
Review from Customer Support Dept
They’re smart, good at the
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Some coworkers enjoy shaming others which damages a collaboration culture.
Review from Customer Support Dept
Proactiveness in sharing more sound ideas and effort to improve work and team culture.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Good sense of pride with a proper sense of humility
Review from Customer Support Dept
Able to be a professional
Review from Customer Support Dept
Flat hierarchy, opportunities to move around roles and locations
Review from Customer Support Dept
The most positive about the culture and environment at my company is the opportunity to excel.
Review from Customer Support Dept
How about I answer the opposite. What is negative about the company is how teams are separate in their actions of being special. If you are in Post-Sales, you should all be treated the same no matter what team. If D1 buys lunch, it should be Post-Sales buying lunch and everyone should be included
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The people I interact with
Review from Customer Support Dept
What makes me most happy at work is the continuous learning.
Review from Customer Support Dept
Working with my direct team.
Review from Customer Support Dept
Helping customers solve problems and get value from dynatrace
Review from Customer Support Dept
Solving interesting problems and seeing the real world impact
Review from Customer Support Dept
What's going wrong and how can it be improved?
Ideally would get transferred to different team. Just a culture and role mismatch.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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