GSP Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
GSP treats people like adults. You get out of it what you put into it. Just like life.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Their commitment and ability to set goals to enhance the growth of the company.
Review from Customer Support Dept
They are passionate about what we do.
Review from Customer Support Dept
Their passion for the business.
Review from Customer Support Dept
I like how approachable and genuine they are. They are genuinely invested in you as a person. I do not feel the "separation by position" that can permeate other company cultures.
Review from Customer Support Dept
Receiving support on all levels.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of GSP yet.
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What is the best part about your compensation package?
The ability to make additional compensation through the bonus structure.
Review from Customer Support Dept
PTO is pretty good but wish there were more personal days.
Review from Customer Support Dept
Bonus potential places some of your compensation in your (the employees) control.
Review from Customer Support Dept
bonuses reflecting our success every quarter
Review from Customer Support Dept
The ability to travel on occasions.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I do not feel I am in the right role. I have a lot to offer and would like to be able to use my skills to further GSP's growth. Being in this role would eliminate the compensation issue.
Review from Customer Support Dept
I was led to believe I would not take a pay cut. The health insurance is almost twice as much as at my last job resulting in a 15k shortfall. I think that the bonus structure should be revised. I have worked incredibly hard to secure VM/RE projects so I don't think it is fair it isn't weighted like
Review from Customer Support Dept
The cost of living and housing has gone up, in some places significantly, and wages are not reassessed. Raises are only effective if employees are already receiving a living wage.
Review from Customer Support Dept
Support from the greater team/leadership.
Review from Customer Support Dept
What are some of the best things about your team?
Their ability to share their knowledge and to willingness to assist.
Review from Customer Support Dept
Always willing to help problem solve - we're all in this together.
Review from Customer Support Dept
The team is supportive of each other and has the common goal of taking care of the client.
Review from Customer Support Dept
I think most of my team members are invested in the account being successful and are high achievers.
Review from Customer Support Dept
We all work very well together as a team and everyone gets along. Everyone is willing to help where needed and we always have a good time when we get a change to get together.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Communication is something that needs improvement. Sense of urgency needs to be re-evaluated on hot topic projects and focuses.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The company is stable, was able to remain stable through a global pandemic.
Review from Customer Support Dept
The cooperation and shared commitment of the teams.
Review from Customer Support Dept
I think Breanna does a great job of rallying the team and keeping us invested in each other despite how far apart we all are.
Review from Customer Support Dept
The feel and atmosphere of the company is positive and open.
Review from Customer Support Dept
Everyone at GSP is friendly and likes to have fun. It's a good/fun atmosphere and very excited to finally get to see everyone in May!
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Getting certain projects done and doing a good job.
Review from Customer Support Dept
You find happiness within. Work does not define your happiness.
Review from Customer Support Dept
Doing well, solving problems, helping team members to succeed, streamlining processes, working with clients.
Review from Customer Support Dept
I really enjoy the account team, the client I work with, and my supervisor. I also love working with the Madison facility and VM team.
Review from Customer Support Dept
Being able to accomplish tasks and get the information to our client as quickly as possible, and to ensure our customer is happy with our performance.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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