HelloFresh Operations Department Employee Reviews

company has been amazing however on a hub level there is a lot of tension and disfunction on interactions with hub managers and supervisors and zero between hub manager and warehouse even after it is promised to happen. no one feels heard and are constantly walking on eggshells due to hub manager

Review from Operations Dept

It's a job, doing something I'm kind of into, for decent money. But at the end of the day, it's a job, if it were easy, it'd be called your mom.

Review from Operations Dept

Communication is poor. Standardization is poor, Internal promotion does not exist.

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I have been challenged and feel like I have a voice and the opportunity to impact the company for good.

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I am very happy here. I am just working a lot even when I am not at work.

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They appear to be trying to respond to (some) feedback with action. They're ambitious.

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They're real people. Just like the rest of us.

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They are very supportive and a big help with collaborative efforts.

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Transparency and communication of priorities, goals and objectives.

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I see them taking constructive critique to heart and also a willingness to hear and dive into making positive changes.

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The leadership team needs to get better at COMMUNICATION and STANDARDIZATION. Both are VERY poor.

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We are too top-heavy as an org. SLT doesn't prioritize appropriately and tends to follow the wrong projects.

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Transperancy, organization, honesty clearer goals

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Owning failures and communicating failures

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You can NOT make anyone stay until you want them to. If an employee leaves thats on them. You can write them up. But when you try to physically restrain people from leaving thats called kidnapping. Very cult like management structure. Your supervisors are god apparently. And way too friendly withHR

Review from Operations Dept

the amount of time off and the $0 health benefits

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The money is good. The work/life balance, health benefits, and 401k, not so much.

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The percentage off for the boxes

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Medical/Dental/Vision Insurance is a good value

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I love the discounts as well as the yearly educational stipend

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Opportunities for development come with a severe glass ceiling (ex. no level skipping; limited number of promotions only available every 6 months). This puts limits and brakes on "high potential" employees' upward mobility. Also, equity is not offered to all levels of leadership.

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I feel they don't want to pay internal promotions as much as external candidates for positions.

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New employees are paid significantly more than existing employees at their level. Employees in the same function in other business units are paid disproportionately higher for less effort and value provided.

Review from Operations Dept

In the same office, there are two people that were hired within 6 months of my hire date that were paid higher than me at my level. One is making $7000 more than me at my level and office location. We have the same analytical and tech skills. This info was brought up when someone left the company.

Review from Operations Dept

Bonuses based on performance. RRSP matching.

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My specific team is friendly and warm. Morale seems to be high on the priority list for my Sr. Director. Other teams I work with are not this way.

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Some are supportive, friendly, and very intelligent.

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We work together well and look out for each other.

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The team is very focused on helping the DCs consistently improve their performance.

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The good communication and support.

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petty attitudes and addressing issues instead of letting it fester to where there is minimal interactions between them

Review from Operations Dept

There needs to be better collaboration, accountability, and respect across teams. There is a culture of blaming others and not seeking to understand each other's conditions. This severely hinders productivity.

Review from Operations Dept

Have skills for the job they are in

Review from Operations Dept

We can improve on communication

Review from Operations Dept

HR and the "people" department ensure we are very inclusive, and celebrative. Also, they see the importance in shouting out milestones, big and small.

Review from Operations Dept

The overall mission of the company is ambitious and inspires an entrepreneurial spirit.

Review from Operations Dept

It's a growing business. We have a good strong team that is very collaborative in solving issues.

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We think about solutions and dont dwell on the past.

Review from Operations Dept

I enjoy a slack channel that was created where we only post things not work related / memes / encouragement / talk about book club etc.

Review from Operations Dept

The company needs to build in proper systems to support the development of new Leaders. Just creating a library of training modules isn't enough. Leaders can't access this content if they're not also given the time to be able to focus on their learning and/or applying what they've learned!

Review from Operations Dept

addressing issues that are brought up to stop hostile work environments in hubs

Review from Operations Dept

There needs to be better Communication and STANDARDIZATION!!!

Review from Operations Dept

Give out free swag to managers. The managers working in the DCs get little to nothing. Mamager retainabity is a thing. The next thing we get is an email saying we can buy swag. Not a solid move.

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Opposite of most actions will benefit us

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The speed of feedback provided

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my relationships with the onsites

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I enjoy working on challenging problems and finding effective solutions.

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Knowing that I am growing as a person along with the company. I like knowing that I am able to make a difference and not be micro managed. I enjoy knowing that I can rely on my team.

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Solving our most important problems.

Review from Operations Dept

Learning and growing in my position. I enjoy being able to have the answers to help other teammembers

Review from Operations Dept

Teams don't really work cohesively. Each project seems to have competing priorities. Planning, and communication of those plans, needs to be improved. I'd recommend utilizing focus groups so teams that are directly impacted by new initiatives have input before rollouts. They don't feel heard.

Review from Operations Dept

I am short staffed, and forced to "make it work" due to the budgeting of hours. My abiities are limited. I am not given everything I need to perform my job to the best of my ability.

Review from Operations Dept

Management is poor at communication and standardization. Each shift does things different than the other. Management does not care about the front line leadership. They seem to hire from WalMart and Amazon ONLY. There is NO INTERNAL PROMOTION!!!!!

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Context of the question is lacking

Review from Operations Dept

My department is new and support has stalled quite often. Little support from my manager to introduce me to people / point me in the right direction. Other managers in my team have put walls up and caused delays in the same manner. Advising direct contact isn't needed and to go through them.

Review from Operations Dept