IHOP Customer Success Department Employee Reviews

Time is always being taken after hours are worked.. our gm doesnt care about the apperance of the store.

Review from Customer Success Dept

Management/ Owners was terrible, zero communication zero help and they choose favorites and talk about their employees behind their back as if we are in a highschool environment, not a good work environment at all if you did not kiss up.

Review from Customer Success Dept

Terrible towards coworkers and guests

Review from Customer Success Dept

I currently work at ihop in yucca vallet california the management has asked me to lie to health departmen they have also allowed another night manager to call me a devil worshipper because i stated i was pagan i have witnessed so much cross contamination and public saftet issues theres favortism

Review from Customer Success Dept

Great people to work with

Review from Customer Success Dept

Treating staff like regular human beings

Review from Customer Success Dept

it can help out in ways

Review from Customer Success Dept

The management at my store needs to quit playing favoritism and act in a professional manner. I feel like they discriminate on me because I'm white

Review from Customer Success Dept

Literally everything. My store has been through three GMs since I've been here.

Review from Customer Success Dept

Communication and treating others fairly

Review from Customer Success Dept

Caring about the employees. I and many other employees have noticed that we are expendable to management and other higher ups at our store, making us feel as though we are not valued and we do not enjoy working there.

Review from Customer Success Dept

Being respectful, actually paying minimum wage. I get 2.13 an hour, but I was under the impression if i worked 9 hours and made 20 bucks, an adjustment would be made to make my pay 7.25 an hour. NOPE. Does not happen.

Review from Customer Success Dept

listening to their employees and treating them with respect

Review from Customer Success Dept

There is no compensation package. We are only allotted sick leave by state mandate, and have to jump through hoops just to actually use it; we get paid minimum wage, and have a significant portion of work that doesn't apply to the possibility of tipped wage, we have to sign for breaks we don't take

Review from Customer Success Dept

I didn't even know that there was a compensation package. I am only aware of my pay, which I am surprisingly satisfied with. Though, I was promised a bonus for referring two members, and never received it.

Review from Customer Success Dept

It is ok, I wish we had vacation pay

Review from Customer Success Dept

I treat this restaurant as if it were my own, and my time is constantly being taken and not appreciated for all that I do

Review from Customer Success Dept

They cut my hours constantly always complaining about labor or making up some excuse as to why they ate doing it

Review from Customer Success Dept

I feel undervalued as I came in on days off and missed holidays with my kids and he treats me unfailry and rude

Review from Customer Success Dept

Not that i felt undervalued just felt a lack of respect

Review from Customer Success Dept

Managers and coworkers bringing up dual moments or personal lives of their team. Knowing my service is how i make my money allows me to keep an open mind.

Review from Customer Success Dept

My coworkers are great working together but once our manager Miguel Salgado comes in the whole work place becomed uncomfortable , even so much as depressing. We love working here we love the relationships weve created with customers , but he just makes it insifferable

Review from Customer Success Dept

the relations. the age range and rotations of our jobs. first time servers, long time decade servers, the cooks that do trust you, the acceptance, being able to help another not cry, to not judge another cry, to stand up for the last or next, risking our job for the and because the truth, and belief

Review from Customer Success Dept

Cooperation and helping each other

Review from Customer Success Dept

I have a small handful of coworkers that actually work together as a team to ensure that everyone gets their work done and gets their breaks. Overall though it's dysfunctional at best. I've worked here for a total of a year and a half have never had a team meeting

Review from Customer Success Dept

Great servers with kindness and personality

Review from Customer Success Dept

Being a team and working together

Review from Customer Success Dept

Some of the coworkers that I work with are very nice and easy to work with, while others are not. I am aware that everyone does things differently. but that does not need to be how others do things as well. there are also coworkers that treat me with zero respect.

Review from Customer Success Dept

By helping out the next person on shift instead of setting the next up for failure

Review from Customer Success Dept

Discrimination and retaliation needs to stop

Review from Customer Success Dept

Our staff members and friendly customers.

Review from Customer Success Dept

Friendliness among coworkers and assitiance when needed

Review from Customer Success Dept

The customers are far more positive than the management and most of the staff

Review from Customer Success Dept

It is highly encouraged to help each other when able. If one server is caught up on their tables and another is struggling the caught up server will assist the struggling one without overstepping.

Review from Customer Success Dept

Aside from management team members worked well together

Review from Customer Success Dept

The employees need to be more focused on their work

Review from Customer Success Dept

Management that cares and can bring everybody together

Review from Customer Success Dept

Management that isn't horrible lying thieving, druggies who take advantage of children. I have never been involved in anything I am posting here.

Review from Customer Success Dept

Better management, and more that goes into the hiring process. The management will hire almost anyone who applies, which leads to some very bad workers that work at the establishment.

Review from Customer Success Dept

the crew, needs more reliable people running a business.

Review from Customer Success Dept

being able to walk straight in and talk about having a daughter on the way at the moment with two other kids, being behind in bills, being behind it feels with life after my last job had me making something different from what they told me. being heard and told to come back gave it my trust.

Review from Customer Success Dept

The interviewer was very nice and not too formal to where it invokes nervousness

Review from Customer Success Dept

Both interviewing managers treated me with respect and we had some great laughs

Review from Customer Success Dept

I liked that she seen that I have 15 years experience and I would be an asset to the team

Review from Customer Success Dept

Being that I wasn't even interviewed before being hired, I would say that it is very bad. there should be some sort of interview process in the company.

Review from Customer Success Dept

taking an interview more seriously. Getting to know who your hiring before giving them an apron.

Review from Customer Success Dept

By actually having an interview

Review from Customer Success Dept

My amazing coworkers and customers ive grown to know

Review from Customer Success Dept

Nice coworkers being there with me

Review from Customer Success Dept

The great customers that come in

Review from Customer Success Dept

Being treated with mutual respect

Review from Customer Success Dept

When everything runs smoothly and everybody works as a team

Review from Customer Success Dept

Not organized slow and not friendly

Review from Customer Success Dept

New Management needs to be attained

Review from Customer Success Dept

Many costumers are dissatisfied with the state that the store is in, because it is dirty and falling apart, but the workers are not given the right cleaning supplies to be able to clean, and some other employees refuse to clean at all.

Review from Customer Success Dept