IHOP Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
The management at my store needs to quit playing favoritism and act in a professional manner. I feel like they discriminate on me because I'm white
Review from Customer Success Dept
What does the leadership team need to get better at?
Being respectful, actually paying minimum wage. I get 2.13 an hour, but I was under the impression if i worked 9 hours and made 20 bucks, an adjustment would be made to make my pay 7.25 an hour. NOPE. Does not happen.
Review from Customer Success Dept
If they actually cared about employees
Review from Customer Success Dept
What is the best part about your compensation package?
It is ok, I wish we had vacation pay
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
As a server we are governed by minimum wage for servers, due to relying on gratitues, but that is not always the case. Some customers over tip and some do not tip as well. But we still have to pay our taxes on the revenue. And management does not help.
Review from Customer Success Dept
Making my managers actually be managers and not staff.
Review from Customer Success Dept
Actually getting minimum wage when I make less than 7.25 an hour
Review from Customer Success Dept
What are some of the best things about your team?
Some coworkers are team players and then there are the ones who are not, we have to try and change that.
Review from Customer Success Dept
Decent people. Morning shift treated way better
Review from Customer Success Dept
For the most part team members seem to work together most of the time. The manager just has a hard time being a manager instead she wants to be everybody's friend
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Discrimination and retaliation needs to stop
Review from Customer Success Dept
By helping out the next person on shift instead of setting the next up for failure
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Nothing. My morning managers leave everything for overnight to complete and complain when they have to do something.
Review from Customer Success Dept
Nothing. Leaving with decent cash, which covid has destroyed. Im here cause its better than nothing.
Review from Customer Success Dept
We have quite a few good associates, but the way management speaks to the associates is unacceptable
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of IHOP yet.
Be the first to contribute a review.
What did you like most about the interview process?
I liked that she seen that I have 15 years experience and I would be an asset to the team
Review from Customer Success Dept
What would you improve about your company's interview process?
By actually having an interview
Review from Customer Success Dept
What makes you most happy at work?
When everything runs smoothly and everybody works as a team
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of IHOP yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of IHOP yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of IHOP yet.
Be the first to contribute a review.