Jack in the Box Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It was a good experience to understand the basic skills of communication and maturity
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my overall experience would be positive because im sometimes happy to go to work.
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What do you like best about the leadership team?
They were very respectful and able to teach me how to do my job properly and pass inspection
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Easy t0 work with and compromise
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Not a bad job but if your stuck with crappy/lazy coworkers and managers then it can be a pain.
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they are very understanding and professional
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The manager listens and understands employees . has much respect with all workers
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What does the leadership team need to get better at?
They need to stop blaming people abd take responsibility! They are the managers! They need to take accountability of issues instead of blaming everyone else!
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A whole new operation plan cause the way things are happening now it doesn't surprise me when people quit.
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Being more respectful to all the empolyees
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They need to be better at Communication
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watching who they have as managers my manager caused me to go through a miscarriage and did not care at all
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What is the best part about your compensation package?
There was no best part
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The hourly wage was beneficial for the hours and work
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I didnt have one I dont think
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My saleryj is the bet part of my compensation package.
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Why do you feel undervalued and what would make you feel better about your compensation?
A raise would make me feel a lot better
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i have done so much and always was shorted on my check and was told they had messed with my hours because they were upset i did not come in to work on my day off
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Having a staff that actually cares about what we put out
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i feel undervalued because i do a huge majority of the work during my shift yet im always faced with complaints from my manager
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What are some of the best things about your team?
My co workers are cool. I feel sick when management is there.
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The smiles all through the store
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Team cooperation and team support
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there is always a fellow co worker who is willing to help you out and show you what to do, or cover your shift if you cannot make it
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We get through the day
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What do your coworkers need to improve and how could you work together better?
the manger could be more interested in making sure we are getting along and not allow others to be disrespectful
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Indont know I work alone inThe back
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Restocking, customer service and cleaning
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They need to improve their attitude
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What is most positive about the culture and environment at your company?
Team work makes the dream work.
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Im alone in the back
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Sone employees understand the concept of team work . most dont.
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The most positive part of the culture, is to interact with new people.
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What needs to change to make the company culture better?
the whole staff no one is serious the manager does drugs in the brake room people steal money all the time and the manager says nothing
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Management and staff that take their jobs seriously
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Hire more people on the job
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What did you like most about the interview process?
The false promises they fed me
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You just complete that application and submit it then they sit with you and you talk about hours
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The manger ward friendly and welcoming
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That it was in a comfortable environment and not in a kitchen
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It was over a year ago . im not sure i remember in detail.
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What would you improve about your company's interview process?
For me i was just called and just told me to be there in 10 minutes and when i said i couldn't in 10 minutes he hung up
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They need to do better
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the manager was high when she texted me and hired me she didnt even know what i looked like all she asked is if i could start the next day i texted yes and went from there
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What makes you most happy at work?
Meeting and interacting with people
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Talking to customers and fulfilling their order
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Customers are awesome. Especially the regulars.
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the money that comes in
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What's going wrong and how can it be improved?
The manager would yell at us for not being fast enough but then not help and stay in his office watching the cameras all day long. When a costumer would complain about an employee being rude and had a good reason to want them fired, he would ignore them being we were short on staff.
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The whole enterprise and their system is trash
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i cry when i go to work and customers tell me they wont be coming back beacuse of the manager its not fair
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What starters you have two people that make $9 and neither one of them can read second of all I can do everything in the store and I only make 775 I asked about a raise that was denied I asked for a transfer and was denied
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I dobt work enough hrs
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What do you like best about your company?
My coworkers, I enjoyed the environment that I had with my coworkers.
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What would you most like to see improved at your company?
Better management from my manager and shfits lead
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