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We need more staff and more training
What's going wrong and how can it be improved?
We need more people. We cannot be drastically understaffed week after week
What needs to change to make the company culture better?
Less stress. And for God's sake could we please do some real maintenance or replace outdated, poorly functioning equipment?
What does the leadership team need to get better at?
Store managers need to be more realistic in setting expectations, staff adequately and remember to think long term as well as short term
Why do you feel undervalued and what would make you feel better about your compensation?
I do the jobs of several people at once, all with care and precision, meeting tight time goals while juggling several tasks at a time. Oh and I do it all while making sure I follow procedures in place to protect the health of our customers. I do all this for far less than a living wage
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