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Its a joke, kroger only cares about sales, sales associates are just a tool, not people, the compensation reflects that
What's going wrong and how can it be improved?
Kroger believes that best practices are key to success. there is no room to deviate from that task. It is about ego's and no one boss is humble enough to listen to the department heads
What does the leadership team need to get better at?
The leadership doesn't talk to its department heads. they talk at them. The department heads are truly professionals. they know what they are doing, the upper management team do not. Its a sad state at our store. The store leader has lost more leadership in 2 years, then our previous store manager
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