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They need to be shown they are appreciated.
What needs to change to make the company culture better?
Better communication and employee recognition.
What's going wrong and how can it be improved?
There are drastic differences in how stores are managed. Managers need more training on how to bring associates strengths forward instead of concentrating on weaknesses.
What does the leadership team need to get better at?
Communicating the company goals to the associates. Have associates participate in huddles not just department heads and leads. Information almost never gets passed on by the huddle attendees.
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