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Started off being a great company to work for. Now I suspect corporate is trying to tank the company. They don't make good decisions.
What does the leadership team need to get better at?
Communication, direction, scheduling, hiring, listening.
What did you like most about the interview process?
I don't remember really, it was over 20 years ago.
What are some of the best things about your team?
Some of my coworkers are really great people- customer oriented, friendly, hard working.
What's going wrong and how can it be improved?
Being responsible for my own department, I should not have to also do multiple other people's jobs whenever they don't feel like showing up, leaving nobody to get MY work done.
What do your coworkers need to improve and how could you work together better?
We have some good people and some people that really just don't want to work. Retention is such a big push that we keep the lazy ones and cater to them. Quality employees don't seem valued.
What needs to change to make the company culture better?
Management needs to listen. They need to hire enough people to do the work instead of expecting 1 person to do 3 or more people's jobs. Calls to the front end for extra help cashiering and bagging need to be the EXCEPTION not the RULE. Not all day every day.
Why do you feel undervalued and what would make you feel better about your compensation?
I've been with my company for over 20 years, and could go across the street to McDonald's and make several dollars more per hour tomorrow. Pay increases are meager. Recognition? We get STICKERS. Like children. We don't hire enough people to do the work, instead we have to do multiple people's jobs.
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