Navy Federal Credit Union CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Transparency at all levels which leads to open and honest communication.
Review from Customer Support Dept
They are professional, patient and diverse.
Review from Customer Support Dept
They are caring and understanding
Review from Customer Support Dept
Amazingly supportive and knowledgeable. Plenty of help to move up.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Navy Federal Credit Union yet.
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What is the best part about your compensation package?
Equal pay in all aspects of credit union.
Review from Customer Support Dept
Great options and wonderful price. On site benefits as well
Review from Customer Support Dept
It is affordable and actually helps when needed
Review from Customer Support Dept
The health insurance package is very competitive.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Navy Federal Credit Union yet.
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What are some of the best things about your team?
Everyone supports each other always.
Review from Customer Support Dept
Fun, helpful, and great heartfelt community involvement
Review from Customer Support Dept
They want to help you and see you succeed
Review from Customer Support Dept
I like the fact that they listen to each other and no one lets their ego get in the way of pushing the best ideas forward.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Navy Federal Credit Union yet.
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What is most positive about the culture and environment at your company?
Honesty at all levels
Review from Customer Support Dept
The people amd management at all levels encourage you to work as a team and embrace the culture
Review from Customer Support Dept
The company wants the employees to be happy and it shows
Review from Customer Support Dept
The most positive aspect of the culture and environment is that diversity is strongly embraced.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Navy Federal Credit Union yet.
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What did you like most about the interview process?
The availability of the recruiters through the process
Review from Customer Support Dept
The questions are behavior based and give the interviewer a good understanding of the individual
Review from Customer Support Dept
There isn't one particular thing that I can point to but I did like how the interviewer saw that I was nervous and did everything she could to keep me at ease.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Navy Federal Credit Union yet.
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What makes you most happy at work?
Being able to help our members
Review from Customer Support Dept
When I can help a member in a way they hadn't thought of to help them financially
Review from Customer Support Dept
I get to help our members and they seem appreciative
Review from Customer Support Dept
The customers that we deal with are like friends so that makes me look forward to going to work.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Navy Federal Credit Union yet.
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What do you like best about your company?
There aren't any Outlook reviews of Navy Federal Credit Union yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Navy Federal Credit Union yet.
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