Pendo Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
There's solid direction/communcation across the company about goals and leaders make realistic plans to get there.
Review from Customer Success Dept
The executive team keeps employees informed, is transparent and open with information. I can find answers to whatever I'm curious about, whether it be company financials, deals closed by quarter, the latest employee survey results, etc.
Review from Customer Success Dept
Very transparent, open, and honest
Review from Customer Success Dept
Very strategic and provide excellent direction.
Review from Customer Success Dept
They are empathetic and curious. They push us, but give us the autonomy to do our work.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Pendo yet.
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What is the best part about your compensation package?
Health care is 100% paid for (though is a HSA). Competitive compensation.
Review from Customer Success Dept
The best part about my compensation is the mix of salary, bonus and options.
Review from Customer Success Dept
I think it's fair but there is always room for improvement
Review from Customer Success Dept
It's that I don't work at Pendo for the money/benefits. But for the culture and that IMO is the best benefit a company could provide.
Review from Customer Success Dept
The new 401k match is a big enhancement, and the most exciting contribution to the new year's benefits.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Pendo yet.
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What are some of the best things about your team?
They are always willing to help. Will take time to go out of their way to help you!
Review from Customer Success Dept
The team is committed to Pendo's success, centers their energy on solving problems and is open to others' input and ways of doing things. Working with them is mentally engaging, free from complications and fun.
Review from Customer Success Dept
My team is awesome! So friendly and funny
Review from Customer Success Dept
Collaborative, professional, respectful and the best in class!
Review from Customer Success Dept
Valued, responsive, adaptable, supportive, iterative, empathetic, strategic. Quickly growing. Great manager.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Supportive and collaborative! They want you to succeed in your job and give a way to develop and grow as well.
Review from Customer Success Dept
The company's values are clear. People live by them and celebrate others when they demonstrate them. Pendo's values thread through all that we do as a company, how we promote, hire and work day to day.
Review from Customer Success Dept
Energizing, supportive coworkers with work-life balance
Review from Customer Success Dept
Continued enthusiasm and excitement about new roll-outs and employee milestones/ achievements
Review from Customer Success Dept
I love the culture of Pendo and especially my team. We keep each other honest and open to helping each other out.
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Pendo yet.
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What did you like most about the interview process?
They reached out to me. There was a huge hiring surge and found me. They asked great questions and I felt heard.
Review from Customer Success Dept
The interview process was *super* organized and thoughtful at Pendo. I met with a range of people who would be able to evaluate my fit for the role from varied perspectives. I enjoyed my conversations with them, got to understand their work some and assess if I would like working with them too.
Review from Customer Success Dept
Meeting the individual team members that I would be working with.
Review from Customer Success Dept
Incredible communication and transparency from the recruiting team. Early on in the interview, I was transferred to a new role that seemed to be a better fit. And it was, without doubt, what I wanted to be doing! Loved the team in the "panel" style interview.
Review from Customer Success Dept
The folks I interviewed with were very open when answering my questions, representing the core value of Direct & Transparent right out the gate.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to help companies make better software. There is a lot of software that is not great out there, and Pendo helps make it better.
Review from Customer Success Dept
Completing tasks, delivering projects, etc that have a real impact on my team, department and the company. I really feel like what I do and contribute matters, and that makes me happy to be at work.
Review from Customer Success Dept
I really enjoy chatting with my team and having the best clients.
Review from Customer Success Dept
My team and the opportunity to always be learning and challenged because no day looks the same. The company as a whole seems receptive to change in light of the 2021 growth.
Review from Customer Success Dept
I find my work valuable and know that I'm truly making an impact to Pendo's success. Talking with customers is easy and exciting when I know we are delivering value. The best part of work is my co-workers, everyone is collaborative and easy to speak with.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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