Penn National Gaming Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Penn National Gaming yet.
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What does the leadership team need to get better at?
Managing people by not intimidating or threatening
Review from Customer Support Dept
leaders need major training overall. the best way to change the current leadership is to fire the existing leadership in all departments and hire experienced , educated, gaming professionals to lead the new company. valet is by far the worst, the sports leadership
Review from Customer Support Dept
What is the best part about your compensation package?
Was the 401k plain but they stop putting
Review from Customer Support Dept
health benefit packages are priced affordable for families. 401k packages seems to be fair for the market
Review from Customer Support Dept
Great benefits and pay wage
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay should be based upon experience. I feel they are low balling many of the employees compared to competitors.
Review from Customer Support Dept
What are some of the best things about your team?
We are diverse and they feel like family,
Review from Customer Support Dept
Pretty good team that works well together
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
work as a team more and less favoring people
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
There is no back up from upper management. They are more concerned with leaving for the day.
Review from Customer Support Dept
The teamwork dynamic and dependability of coworkers
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Penn National Gaming yet.
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What did you like most about the interview process?
Group panel interview, made it fun to be with others.
Review from Customer Support Dept
back then was great now the Gm has say and looks for people that he can control
Review from Customer Support Dept
the management made the company seem like a great team and said everyone works together and management has a open and fair door policy
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Leaving for the day, morale is low.
Review from Customer Support Dept
Greeting the guests and making them happy
Review from Customer Support Dept
What's going wrong and how can it be improved?
leadership morale is down and disrespectful. uneducated staff of management
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Penn National Gaming yet.
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What would you most like to see improved at your company?
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