Pipedrive Customer Support Department Employee Reviews | Comparably
Pipedrive Claimed Company
Founded in 2010, Pipedrive is the easy and effective sales CRM that drives small business growth. Today, Pipedrive is used by revenue teams at more than 100,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and the US. The company is backed by majority holder Vista Equity Partners, and Bessemer Venture Partners, Insight Partners, Atomico, and DTCP. read more
EMPLOYEE
PARTICIPANTS
540
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Pipedrive Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Openness and attitudes across all leading teams

Review from Customer Support Dept

The feeling of listening. They do their best to listen and do something for the teams.

Review from Customer Support Dept

The leadership here is nothing but people trying to help you grow and accomplish career goals

Review from Customer Support Dept

Willingness and readiness to help the agents they are managing.

Review from Customer Support Dept

The transparency in Pipedrive as well as the promotion of culture is awesome

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Pipedrive yet.
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What is the best part about your compensation package?

Compensation Reviews

The health insurance and the tecnology benefits.

Review from Customer Support Dept

Health Insurance and Stebby payments.

Review from Customer Support Dept

They are very flexible and understanding that we need a work to life balance

Review from Customer Support Dept

Health insurance and benefits pack.

Review from Customer Support Dept

There will be always room for improvement, and it is safe to say that you'll never be 100% on everyone's needs, but I believe we have a bold compensation package, that does its best to get to everyone.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Personally I work in the support department, which is by the way considered one of the best software supports in the World. Having this said, I think our salaries should go hands in hands with the recognition, since support is one of the lowest tiers in Pipedrive.

Review from Customer Support Dept

Fairer compensation towards the volume of work and position i'm in.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Team effort and united spirit

Review from Customer Support Dept

The communication. The easiness to talk, participate, share the concerns and immediatelly work in solutions.

Review from Customer Support Dept

They are all unique and crazy in a good way, which makes it fun to be in the office.

Review from Customer Support Dept

Everyone on my team is so different but we all get along so well

Review from Customer Support Dept

Always ready to help with the most challenging cases that occur.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Pipedrive yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The games, the jokes, the parties and events.

Review from Customer Support Dept

People are generally valued for their capacities and for that they can contribute to the workforce.

Review from Customer Support Dept

The culture preached there is awesome

Review from Customer Support Dept

Our core values are really followed, it isn't just showoff, we are indeed moved by what our Pipedrive values teach us!

Review from Customer Support Dept

Inclusivity and discrimination free, everyone is truly welcomed.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Pipedrive yet.
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What did you like most about the interview process?

Interviews Reviews

Quick responses from HR, engaging tasks, human approach

Review from Customer Support Dept

It was a long process but very nice. The HR team was super nice and easy going. I liked the most the interview with the head of the department at the time. It was very interesting!

Review from Customer Support Dept

The Team interview and the talk with the Head of Support.

Review from Customer Support Dept

I enjoyed having the ability to meet many people in the company instead of constantly meeting with the same person

Review from Customer Support Dept

Have the chance to speak and know members of various departments, getting to know their real day-to-day work.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Pipedrive yet.
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What makes you most happy at work?

Outlook Reviews

To talk to others. To help and feel helpfull.

Review from Customer Support Dept

Music, atmosphere, colleagues joking around.

Review from Customer Support Dept

Knowing there is help and space to improve, and a realistic chance to get promoted to other positions.

Review from Customer Support Dept

Being able to work with special people on a special enviorment.

Review from Customer Support Dept

Feeling that our costumers really like Pipedrive and that they recognise our daily work, that satisfies me a lot!

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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