Red Bull NPS & Customer Reviews | Comparably
Red Bull is
Ranked
#38
in
Global Top 100 Brands
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Red Bull is ranked #29 in Top Brands for Gen Z

Awards & Recognition

  • Top Brands for Gen-Z 2021
  • Top Brands for Millenials 2021
  • Top 100 Brands 2021

About Red Bull's Brand

Red Bull gives wings to people and ideas. Red Bull is a Food & Beverages company that gives the functional beverage energy drink that provides various benefits to its customers. Red Bull’s brand is ranked #38 in the list of Global Top 100 Brands, a carefully curated list of recognized brands as rated by customers of Red Bull. When compared to other organizations within the Food and Beverages industry, Red Bull is ranked #3. Among its major competitors, Red Bull is ranked in 1st place for NPS while The Coca-Cola Company is 2nd, and Monster Beverage is 3rd. Overall, Red Bull has a neutral social sentiment, when analyzing social media channels and online mentions.

Brand at a Glance

81%
Customer Loyalty
4.2/5
Product Quality
3.8/5
Pricing
4/5
Customer Service

Red Bull CMO

Red Bull Ranking

Red Bull NPS

Red Bull's Net Promoter Score (NPS) is a 42 with 62% Promoters, 18% Passives, and 20% Detractors. Net Promoter Score tracks whether Red Bull's customers would recommend using the product based on a scale of -100 to 100.

Red Bull Overall NPS

42
NPS
62%Promoters
18%Passives
20%Detractors
Red Bull Overall NPS

Red Bull NPS Trend

-100
-50
0
50
100
Feb 2025
40
Feb 202540
Mar 2025
40
Mar 202540
Apr 2025
40
Apr 202540
May 2025
40
May 202540
Jun 2025
40
Jun 202540
Jul 2025
40
Jul 202540
Aug 2025
40
Aug 202540
Sep 2025
40
Sep 202540
Oct 2025
40
Oct 202540
Nov 2025
40
Nov 202540
Dec 2025
40
Dec 202540
Jan 2026
40
Jan 202640

How Other Brands Compare

Red Bull is ranked first for NPS among its competitors. The Coca-Cola Company and Monster Beverage come in second and third, with PepsiCo coming in at #4.

Red Bull's Logo
Red Bull
The Coca-Cola Company's Logo
The Coca-Cola Company
PepsiCo's Logo
PepsiCo
Monster Beverage's Logo
Monster Beverage
Global Ranking#38#55#105#-
NPS42392437
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutralNeutral-
Valuation Updated every 24 hours for public companies-$215.34B$195.21B$58.48B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Red Bull NPS by Gender

Female customers rated Red Bull's NPS 10 points higher than Male customers.

Male

45

Red Bull's NPS was rated 45 by Male customers on Comparably.

61%
Promoters
23%
Passives
16%
Detractors

Female

55

Red Bull's NPS was rated 55 by Female customers on Comparably.

68%
Promoters
19%
Passives
13%
Detractors

Red Bull NPS by Ethnicity

Red Bull's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

-100
-50
0
50
100
Caucasian
53
Caucasian53
Hispanic or Latino
61
Hispanic or Latino61
African American/Black
38
African American/Black38
Asian or Pacific Islander
37
Asian or Pacific Islander37
Native American
31
Native American31
Other
45
Other45

Red Bull NPS by Age

Red Bull's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.

0
20
40
60
80
100
Promoters
69%
Passives
20%
Detractors
11%
18-2569%20%11%
Promoters
54%
Passives
27%
Detractors
19%
26-3054%27%19%
Promoters
53%
Passives
25%
Detractors
22%
31-3553%25%22%
Promoters
64%
Passives
17%
Detractors
19%
36-4064%17%19%
Promoters
57%
Passives
23%
Detractors
20%
41-4557%23%20%
Promoters
53%
Passives
19%
Detractors
28%
46-5053%19%28%
Promoters
42%
Passives
33%
Detractors
25%
51-5542%33%25%
Promoters
42%
Passives
26%
Detractors
32%
56-6042%26%32%
Promoters
67%
Passives
0%
Detractors
33%
61-6567%0%33%
Promoters
59%
Passives
12%
Detractors
29%
66+59%12%29%

Red Bull NPS by Usage

Red Bull's NPS was rated the highest by customers who have used Red Bull's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
3
Less than 1 Year3
1 to 2 Years
37
1 to 2 Years37
2 to 5 Years
64
2 to 5 Years64
5 to 10 Years
46
5 to 10 Years46
Over 10 Years
48
Over 10 Years48

Red Bull NPS vs. Competitors

Compared to its competitors, Red Bull's NPS is rated right above The Coca-Cola Company.

Red Bull NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Red Bull's NPS is rated right above The Coca-Cola Company, and is preceded by Chick-fil-A.

Red Bull Customer Reviews

Out of the 137 Red Bull customer reviews 127 were positive and 10 were constructive. Red Bull customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
products taste very good and they have a lot of flavers and the marketing is extraordinary
What do you value most about this brand?
Brand Image and slogan, color
What do you value most about this brand?
I just enjoy drinking it
What do you value most about this brand?
The drinks and the media
What do you value most about this brand?
i love the energy i recieve from the drinks.

Red Bull Customer Loyalty

81%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

81% of Red Bull users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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81
81%
19
19%
Red Bull Customer Loyalty

Red Bull Customer Loyalty Score by Gender

Female customers rated Red Bull's Customer Loyalty score 3% higher than Male customers.

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Male
81%
Yes
Female
84%
Yes

Red Bull Customer Loyalty Score by Ethnicity

Red Bull's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Native American customers.

% who answered "Yes"

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82
out of 100
Caucasian
79
out of 100
Hispanic or Latino
85
out of 100
African American/Black
81
out of 100
Asian or Pacific Islander
79
out of 100
Native American
81
out of 100
Other

Red Bull Customer Loyalty Score by Age

Red Bull's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 66+.

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0
20%
40%
60%
80%
100%
18-25
86%
18-2586%
26-30
77%
26-3077%
31-35
79%
31-3579%
36-40
75%
36-4075%
41-45
82%
41-4582%
46-50
75%
46-5075%
51-55
78%
51-5578%
56-60
76%
56-6076%
61-65
100%
61-65100%
66+
68%
66+68%

Red Bull Customer Loyalty Score by Usage

Red Bull's Customer Loyalty score was rated the highest by customers who have used Red Bull's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
59%
1 to 2 Years
79%
2 to 5 Years
87%
5 to 10 Years
87%
Over 10 Years
82%

Red Bull Customer Loyalty Score by Industry

Red Bull's Customer Loyalty score was rated the highest by Biotech and Pharmaceuticals industry customers, and the lowest by Commercial Real Estate industry customers.

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Tech
74%
Accounting
86%
Aerospace and Aviation
65%
Fashion and Beauty
61%
Architecture and Planning
55%
Arts and Entertainment
84%
Automotive and Transportation
64%
Banking and Financial Services
83%
Beverage, Wine and Spirits
87%
Biotech and Pharmaceuticals
100%
Business and Consumer Services
88%
Business Supplies and Equipment
82%
Chemicals
70%
Commercial Real Estate
40%
Construction
89%
Consulting
82%
Consumer Goods
70%
Consumer Services
100%
Education
79%
Facilities Services
78%
Fishing and Farming
100%
Healthcare, Hospitals and Medicine
82%
Hospitality
100%
International Affairs
78%
Legal
100%
Logistics and Supply Chain
87%
Manufacturing and Machinery
74%
Marketing, Advertising and Research
88%
Mechanical, Civil or Industrial Engineering
82%
Media and Entertainment
85%
Non-Profit
70%
Energy and Manufacturing
100%
Professional Services
100%
Public Relations and Communications
90%
Real Estate
100%
Retail
86%
Security and Investigations
70%
Sporting Goods
85%
Telecommunications
100%
Transportation
78%

Red Bull Customer Loyalty vs. Competitors

Compared to its competitors, Red Bull's Customer Loyalty score is rated right below PepsiCo.

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Red Bull's Logo
VS
Monster Beverage's Logo
The Coca-Cola Company's Logo
Keurig Dr Pepper's Logo
PepsiCo's Logo

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Red Bull's Customer Loyalty score is rated right above Hershey Company, and is preceded by PepsiCo.

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Red Bull's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Hershey Company's Logo
McDonald's' Logo
Starbucks' Logo
Mars' Logo

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Red Bull Product Quality

4.2/5

Red Bull has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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Red Bull Product Information

Red Bull’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Fishing and Farming industry rated Red Bull's product the highest. Reviewers from the Hospitality industry rated Red Bull the lowest at 4.7.

Website
http://www.redbull.com
Company Size
10,000+ Employees

Industry

Beverage, Wine and Spirits

Quick Insights into Red Bull Product Quality

Red Bull's Product Quality score was rated highest by customers from the Energy and Manufacturing industry, and rated lowest by customers from the Professional Services industry.

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Ranked Red Bull Product Quality the Highest

Energy and Manufacturing
5
18-25
4.5
2 to 5 Years
4.5

Ranked Red Bull Product Quality the Lowest

Less than 1 Year
3.8
56-60
3.4
Professional Services
2.7

Red Bull Product Quality Score by Gender

Female customers rated Red Bull's Product Quality score 0.2 stars higher than Male customers.

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Male

4.2/5

Female

4.4/5

Red Bull Product Quality Score by Ethnicity

Red Bull's Product Quality score was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Caucasian
4.3
Caucasian4.3
Hispanic or Latino
4.3
Hispanic or Latino4.3
African American/Black
4.2
African American/Black4.2
Asian or Pacific Islander
4
Asian or Pacific Islander4
Native American
4.5
Native American4.5
Other
4.3
Other4.3

Red Bull Product Quality Score by Age

Red Bull's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.

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0
1
2
3
4
5
18-25
4.5
18-254.5
26-30
4.1
26-304.1
31-35
4.1
31-354.1
36-40
4.4
36-404.4
41-45
4.2
41-454.2
46-50
3.9
46-503.9
51-55
4
51-554
56-60
3.4
56-603.4
61-65
3.8
61-653.8
66+
3.6
66+3.6

Red Bull Product Quality Score by Usage

Red Bull's Product Quality score was rated the highest by customers who have used Red Bull's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.8
1 to 2 Years
4.3
2 to 5 Years
4.5
5 to 10 Years
4.3
Over 10 Years
4.3

Red Bull Product Quality Score by Industry

Red Bull's Product Quality score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Professional Services industry customers.

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Tech
4
Accounting
4.4
Aerospace and Aviation
3.7
Fashion and Beauty
4.3
Architecture and Planning
3.1
Arts and Entertainment
4.4
Automotive and Transportation
3.9
Banking and Financial Services
4.4
Beverage, Wine and Spirits
4.1
Biotech and Pharmaceuticals
3.8
Business and Consumer Services
4.4
Business Supplies and Equipment
4.6
Chemicals
4.6
Commercial Real Estate
4.6
Construction
4.9
Consulting
4.2
Consumer Goods
4.6
Consumer Services
3.2
Education
4.3
Facilities Services
4.2
Fishing and Farming
5
Healthcare, Hospitals and Medicine
3.8
Hospitality
4.7
International Affairs
4.5
Legal
5
Logistics and Supply Chain
4.3
Manufacturing and Machinery
4.7
Marketing, Advertising and Research
4.6
Mechanical, Civil or Industrial Engineering
5
Media and Entertainment
4
Non-Profit
4.6
Energy and Manufacturing
5
Professional Services
2.7
Public Relations and Communications
4.6
Real Estate
4.8
Retail
4.6
Security and Investigations
3.8
Sporting Goods
4.3
Telecommunications
3.9
Transportation
5

Red Bull Product Quality vs. Competitors

Compared to its competitors, Red Bull's Product Quality score is rated right above PepsiCo, and is preceded by Monster Beverage .

COMPANYProduct Quality Score
The Coca-Cola Company4.2/5
Monster Beverage 4.2/5
Red Bull4.2/5
PepsiCo4/5
Keurig Dr Pepper3.9/5

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Red Bull's Logo
VS
The Coca-Cola Company's Logo
Monster Beverage's Logo
PepsiCo's Logo
Keurig Dr Pepper's Logo

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Red Bull's Product Quality score is rated right above Starbucks, and is preceded by The Coca-Cola Company.

COMPANYProduct Quality Score
Chick-fil-A4.3/5
The Coca-Cola Company4.2/5
Red Bull4.2/5
Starbucks4.1/5
Hershey Company4.1/5
Mars4/5
PepsiCo4/5
McDonald's3.7/5

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Red Bull's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Starbucks' Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Red Bull Pricing

Red Bull ROI & Value For Money

3.8/5

Red Bull has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

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Red Bull Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Fishing and Farming industry. The users from the Security and Investigations industry think that they had the lowest ROI from Red Bull.

Quick Insights into Red Bull ROI

Red Bull's ROI score was rated highest by customers from the Fishing and Farming industry, and rated lowest by customers from the Security and Investigations industry.

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Ranked Red Bull ROI the Highest

Fishing and Farming
5
Native American
4.1
61-65
4

Ranked Red Bull ROI the Lowest

66+
3.2
Less than 1 Year
3.2
Security and Investigations
2

Red Bull ROI Score by Gender

Female customers rated Red Bull's ROI score 0.2 stars higher than Male customers.

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Male

3.7/5

Female

3.9/5

Red Bull ROI Score by Ethnicity

Red Bull's ROI score was rated the highest by Native American customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.7
Caucasian3.7
Hispanic or Latino
3.9
Hispanic or Latino3.9
African American/Black
3.8
African American/Black3.8
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7
Native American
4.1
Native American4.1
Other
3.7
Other3.7

Red Bull ROI Score by Age

Red Bull's ROI score was rated the highest by customers ages 61-65, and the lowest by customers ages 66+.

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0
1
2
3
4
5
18-25
3.8
18-253.8
26-30
3.7
26-303.7
31-35
3.7
31-353.7
36-40
3.9
36-403.9
41-45
3.8
41-453.8
46-50
3.4
46-503.4
51-55
3.4
51-553.4
56-60
3.2
56-603.2
61-65
4
61-654
66+
3.2
66+3.2

Red Bull ROI Score by Usage

Red Bull's ROI score was rated the highest by customers who have used Red Bull's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.2
1 to 2 Years
3.8
2 to 5 Years
3.9
5 to 10 Years
3.8
Over 10 Years
3.8

Red Bull ROI Score by Industry

Red Bull's ROI score was rated the highest by Fishing and Farming industry customers, and the lowest by Security and Investigations industry customers.

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Tech
3.6
Accounting
4
Aerospace and Aviation
3
Fashion and Beauty
4.2
Architecture and Planning
3.5
Arts and Entertainment
4.1
Automotive and Transportation
3.5
Banking and Financial Services
4
Beverage, Wine and Spirits
4
Biotech and Pharmaceuticals
4
Business and Consumer Services
3.7
Business Supplies and Equipment
3.5
Chemicals
3.1
Commercial Real Estate
4.1
Construction
4.3
Consulting
4.2
Consumer Goods
3.8
Consumer Services
2.2
Education
3.7
Facilities Services
3.5
Fishing and Farming
5
Healthcare, Hospitals and Medicine
3.1
Hospitality
3.8
International Affairs
4.5
Legal
4.4
Logistics and Supply Chain
4.1
Manufacturing and Machinery
4
Marketing, Advertising and Research
3.8
Mechanical, Civil or Industrial Engineering
3.9
Media and Entertainment
4.1
Non-Profit
4
Energy and Manufacturing
3.9
Professional Services
2.5
Public Relations and Communications
4.1
Real Estate
4.2
Retail
3.8
Security and Investigations
2
Sporting Goods
4
Telecommunications
3.3
Transportation
4.7

Red Bull Pricing vs. Competitors

Compared to its competitors, Red Bull's ROI score is rated right above Monster Beverage , and is preceded by The Coca-Cola Company.

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Red Bull's Logo
VS
The Coca-Cola Company's Logo
Monster Beverage's Logo
Keurig Dr Pepper's Logo
PepsiCo's Logo

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Red Bull's ROI score is rated right above Mars, and is preceded by Hershey Company.

COMPANYPricing Score
Chick-fil-A4.1/5
The Coca-Cola Company3.9/5
Hershey Company3.9/5
Red Bull3.8/5
Mars3.8/5
PepsiCo3.8/5
Starbucks3.6/5
McDonald's3.6/5

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Red Bull's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
Starbucks' Logo
McDonald's' Logo

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Red Bull Customer Satisfaction (CSAT)

Red Bull Customer Satisfaction (CSAT) Score

83 / 100

Red Bull has an overall Customer Satisfaction score of 83 rated by its users and customers.

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Very Satisfied50%
Satisfied33%
Neither Satisfied nor Dissatisfied9%
Dissatisfied2%
Very Dissatisfied6%
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
2%
Very Dissatisfied
6%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Red Bull Customer Satisfaction

Red Bull's Customer Satisfaction score was rated highest by customers from the Chemicals industry, and rated lowest by customers from the Consumer Services industry.

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Ranked Red Bull Customer Satisfaction the Highest

Chemicals
100%
2 to 5 Years
96%
Other
93%

Ranked Red Bull Customer Satisfaction the Lowest

Native American
64%
66+
63%
Consumer Services
25%

Red Bull Customer Satisfaction Score by Gender

Red Bull's Customer Satisfaction score was rated 86 by both Female and Male customers on Comparably.

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86 / 100
Male
Very Satisfied
48%
Satisfied
38%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
2%
Very Dissatisfied
6%
86 / 100
Female
Very Satisfied
56%
Satisfied
30%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
1%
Very Dissatisfied
5%

Red Bull Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Red Bull's Customer Satisfaction (CSAT) score was rated 86% according to Caucasian users and customers.

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86 / 100
Very Satisfied51%
Satisfied35%
Neither Satisfied nor Dissatisfied7%
Dissatisfied1%
Very Dissatisfied6%
Very Satisfied
51%
Satisfied
35%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
1%
Very Dissatisfied
6%

CSAT according to Hispanic or Latino

Red Bull's Customer Satisfaction (CSAT) score was rated 87% according to Hispanic or Latino users and customers.

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87 / 100
Very Satisfied59%
Satisfied28%
Neither Satisfied nor Dissatisfied7%
Dissatisfied2%
Very Dissatisfied4%
Very Satisfied
59%
Satisfied
28%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
2%
Very Dissatisfied
4%

CSAT according to African American/Black

Red Bull's Customer Satisfaction (CSAT) score was rated 86% according to African American/Black users and customers.

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86 / 100
Very Satisfied53%
Satisfied33%
Neither Satisfied nor Dissatisfied3%
Dissatisfied3%
Very Dissatisfied8%
Very Satisfied
53%
Satisfied
33%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
3%
Very Dissatisfied
8%

CSAT according to Asian or Pacific Islander

Red Bull's Customer Satisfaction (CSAT) score was rated 76% according to Asian or Pacific Islander users and customers.

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76 / 100
Very Satisfied42%
Satisfied34%
Neither Satisfied nor Dissatisfied15%
Dissatisfied4%
Very Dissatisfied5%
Very Satisfied
42%
Satisfied
34%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
4%
Very Dissatisfied
5%

CSAT according to Native American

Red Bull's Customer Satisfaction (CSAT) score was rated 64% according to Native American users and customers.

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64 / 100
Very Satisfied46%
Satisfied18%
Neither Satisfied nor Dissatisfied9%
Dissatisfied0%
Very Dissatisfied27%
Very Satisfied
46%
Satisfied
18%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
0%
Very Dissatisfied
27%

CSAT according to Other

Red Bull's Customer Satisfaction (CSAT) score was rated 93% according to Other users and customers.

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93 / 100
Very Satisfied55%
Satisfied38%
Neither Satisfied nor Dissatisfied3%
Dissatisfied0%
Very Dissatisfied4%
Very Satisfied
55%
Satisfied
38%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
0%
Very Dissatisfied
4%

Red Bull Customer Satisfaction Score by Age

Red Bull's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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0
20
40
60
80
100
18-25 CSAT Score
92%
Very Satisfied
57%
Satisfied
35%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
0%
Very Dissatisfied
3%
18-2592%
26-30 CSAT Score
81%
Very Satisfied
37%
Satisfied
44%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
3%
Very Dissatisfied
5%
26-3081%
31-35 CSAT Score
76%
Very Satisfied
40%
Satisfied
36%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
2%
Very Dissatisfied
10%
31-3576%
36-40 CSAT Score
79%
Very Satisfied
60%
Satisfied
19%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
6%
Very Dissatisfied
6%
36-4079%
41-45 CSAT Score
79%
Very Satisfied
50%
Satisfied
29%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
8%
41-4579%
46-50 CSAT Score
75%
Very Satisfied
42%
Satisfied
33%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
13%
46-5075%
51-55 CSAT Score
82%
Very Satisfied
37%
Satisfied
45%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
18%
51-5582%
56-60 CSAT Score
67%
Very Satisfied
27%
Satisfied
40%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
6%
Very Dissatisfied
20%
56-6067%
61-65 CSAT Score
67%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
61-6567%
66+ CSAT Score
63%
Very Satisfied
44%
Satisfied
19%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
31%
66+63%

Red Bull Customer Satisfaction Score by Usage

Red Bull's Customer Satisfaction score was rated the highest by customers who have used Red Bull's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
66
1 to 2 Years
83
2 to 5 Years
96
5 to 10 Years
86
Over 10 Years
81

Red Bull Customer Satisfaction Score by Industry

Red Bull's Customer Satisfaction score was rated the highest by Chemicals industry customers, and the lowest by Consumer Services industry customers.

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Tech
79
Accounting
90
Aerospace and Aviation
59
Architecture and Planning
40
Arts and Entertainment
85
Automotive and Transportation
67
Banking and Financial Services
94
Beverage, Wine and Spirits
79
Biotech and Pharmaceuticals
67
Business and Consumer Services
96
Business Supplies and Equipment
75
Chemicals
100
Commercial Real Estate
100
Construction
83
Consulting
100
Consumer Goods
75
Consumer Services
25
Education
93
Fishing and Farming
100
Healthcare, Hospitals and Medicine
67
Hospitality
88
International Affairs
100
Legal
100
Logistics and Supply Chain
100
Manufacturing and Machinery
100
Marketing, Advertising and Research
95
Mechanical, Civil or Industrial Engineering
100
Media and Entertainment
80
Non-Profit
100
Energy and Manufacturing
75
Professional Services
33
Public Relations and Communications
100
Real Estate
75
Retail
88
Security and Investigations
100
Sporting Goods
100
Telecommunications
100

Red Bull Customer Satisfaction vs. Competitors

Compared to its competitors, Red Bull's Customer Satisfaction score is rated right above PepsiCo, and is preceded by The Coca-Cola Company.

COMPANYCustomer Satisfaction (CSAT) Score
Monster Beverage 100%
The Coca-Cola Company86%
Red Bull83%
PepsiCo79%
Keurig Dr Pepper74%

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Monster Beverage's Logo
The Coca-Cola Company's Logo
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Keurig Dr Pepper's Logo

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Red Bull's Customer Satisfaction score is rated right above Chick-fil-A, and is preceded by Starbucks.

COMPANYCustomer Satisfaction (CSAT) Score
The Coca-Cola Company86%
Starbucks84%
Red Bull83%
Chick-fil-A81%
Hershey Company80%
PepsiCo79%
Mars74%
McDonald's72%

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Red Bull's Logo
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Starbucks' Logo
Chick-fil-A's Logo
Hershey Company's Logo
PepsiCo's Logo
Mars' Logo
McDonald's' Logo

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Red Bull Customer Service

4/5

Red Bull has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Red Bull's Customer Service

Address

2700 Pennsylvania Ave #1100, Santa Monica, CA 90404


Website

http://www.redbull.com


Phone Number

43-662-6582-0

Quick Insights into Red Bull Customer Service

Red Bull's Customer Service score was rated highest by customers from the Fishing and Farming industry, and rated lowest by customers from the Security and Investigations industry.

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Ranked Red Bull Customer Service the Highest

Fishing and Farming
5
36-40
4.2
2 to 5 Years
4.1

Ranked Red Bull Customer Service the Lowest

Less than 1 Year
3.5
56-60
3.2
Security and Investigations
1.8

Red Bull Customer Service Score by Gender

Female customers rated Red Bull's Customer Service score 0.2 stars higher than Male customers.

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Male

3.9/5

Female

4.1/5

Red Bull Customer Service Score by Ethnicity

Red Bull's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

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0
20
40
60
80
100
Caucasian
3.9
Caucasian3.9
Hispanic or Latino
4.1
Hispanic or Latino4.1
African American/Black
3.9
African American/Black3.9
Asian or Pacific Islander
3.8
Asian or Pacific Islander3.8
Native American
4
Native American4
Other
3.9
Other3.9

Red Bull Customer Service Score by Age

Red Bull's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 56-60.

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0
20
40
60
80
100
18-25
4.1
18-254.1
26-30
3.8
26-303.8
31-35
3.8
31-353.8
36-40
4.2
36-404.2
41-45
3.9
41-453.9
46-50
3.5
46-503.5
51-55
3.9
51-553.9
56-60
3.2
56-603.2
61-65
4.1
61-654.1
66+
3.4
66+3.4

Red Bull Customer Service Score by Usage

Red Bull's Customer Service score was rated the highest by customers who have used Red Bull's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.5
1 to 2 Years
4
2 to 5 Years
4.1
5 to 10 Years
3.9
Over 10 Years
3.9

Red Bull Customer Service Score by Industry

Red Bull's Customer Service score was rated the highest by Fishing and Farming industry customers, and the lowest by Security and Investigations industry customers.

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Tech
3.9
Accounting
4.2
Aerospace and Aviation
3.4
Fashion and Beauty
3.8
Architecture and Planning
3.5
Arts and Entertainment
4.1
Automotive and Transportation
3.6
Banking and Financial Services
4.2
Beverage, Wine and Spirits
4.1
Biotech and Pharmaceuticals
4
Business and Consumer Services
4
Business Supplies and Equipment
3.7
Chemicals
3.1
Commercial Real Estate
4.1
Construction
3.9
Consulting
4.4
Consumer Goods
4.1
Consumer Services
2.8
Education
4.3
Facilities Services
3.9
Fishing and Farming
5
Healthcare, Hospitals and Medicine
3.3
Hospitality
4.3
International Affairs
4.1
Legal
3.5
Logistics and Supply Chain
3.9
Manufacturing and Machinery
4.2
Marketing, Advertising and Research
4
Mechanical, Civil or Industrial Engineering
5
Media and Entertainment
3.9
Non-Profit
4.3
Energy and Manufacturing
4.5
Professional Services
2.6
Public Relations and Communications
4.2
Real Estate
4.6
Retail
3.6
Security and Investigations
1.8
Sporting Goods
4.3
Telecommunications
4
Transportation
4.9

Red Bull Customer Service vs. Competitors

Compared to its competitors, Red Bull's Customer Service score is rated right above PepsiCo, and is preceded by The Coca-Cola Company.

COMPANYCustomer Service Score
Monster Beverage 4.1/5
The Coca-Cola Company4/5
Red Bull4/5
PepsiCo3.8/5
Keurig Dr Pepper3.8/5

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Red Bull's Logo
VS
Monster Beverage's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Keurig Dr Pepper's Logo

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Red Bull's Customer Service score is rated right above Hershey Company, and is preceded by The Coca-Cola Company.

COMPANYCustomer Service Score
Chick-fil-A4.3/5
Starbucks4.1/5
The Coca-Cola Company4/5
Red Bull4/5
Hershey Company3.9/5
Mars3.9/5
PepsiCo3.8/5
McDonald's3.6/5

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Chick-fil-A's Logo
Starbucks' Logo
The Coca-Cola Company's Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Red Bull as an Employer

4.6/5

Red Bull has a 4.6/5 stars for its overall company culture rated by their employees

  Red Bull CEO
top
5%
CEO of Red Bull

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Red Bull scored a 42 for Net Promoter Score and a 38 for Employee Net Promoter Score. NPS gauges how likely a customer of Red Bull would recommend the brand to a friend. ENPS measures how likely Red Bull employees would recommend working at Red Bull to a friend.

Net Promoter Score

42
NPS Score
62%Promoters
18%Passive
20%Detractors

Employee Net Promoter Score

38
eNPS Score
62%Promoters
14%Passive
24%Detractors

Global Ranking Snapshot

Red Bull is ranked #38 in the Global Top 100 Brands. It ranks just behind Audi and just ahead of Colgate Palmolive.

RANKCOMPANYCEOINDUSTRY
36
Honda  Honda CEO
Takahiro Hachigo
Automotive and Transportation
37
Audi  Audi CEO
Markus Duesmann
Automotive and Transportation
38
Red Bull  Red Bull CEO
Dietrich Mateschitz
Food and Beverages
39
Colgate Palmolive  Colgate Palmolive CEO
Noel Wallace
Consumer Goods
40
Bath & Body Works  Bath & Body Works CEO
Andrew Meslow
Retail
41
Mercedes-Benz USA  Mercedes-Benz USA CEO
Ola Källenius
Automotive and Transportation
42
Hershey Company  Hershey Company CEO
Michele Buck
Food and Beverages

Food and Beverages Ranking Snapshot

Red Bull is ranked #3 in the Food and Beverages Industry. It ranks just behind Starbucks and just ahead of Hershey Company.

RANKCOMPANYLocation
1
Chick-fil-A
Atlanta, GA
2
Starbucks
Seattle, WA
3
Red Bull
Santa Monica, CA
4
Hershey Company
Hershey, PA
5
The Coca-Cola Company
Atlanta, GA
6
Mars
Mclean, VA
7
McDonald's
Chicago, IL