Salesforce Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
I look up to their Persistence, Dedication and Commitment
Review from Customer Success Dept
They are trying to merge in various technologies so that we have a solid built up to face any situations
Review from Customer Success Dept
Constant push for innovation and challenge existing norms to build a better system and infrastructure for our customers. Being part of Customer IT Enablement I would say we are on the right path. Kudos!!!
Review from Customer Success Dept
The vision towards improvement is well established
Review from Customer Success Dept
Leadership has very focused vision
Review from Customer Success Dept
What does the leadership team need to get better at?
Leadership could improve by being more transparent with decisions and goals, ensuring employees are well-informed and aligned with the company's direction. Additionally, focusing on supporting employee growth alongside company growth is essential for long-term success.
Review from Customer Success Dept
Investing in employees generally, but also refocusing investments into remote workers.
Review from Customer Success Dept
Better people leaders. Transparency and trust.
Review from Customer Success Dept
Leadership is detached from the reality of what is happening at the lower levels of the company. Employees are burnt out, struggling for recognition and not being heard. Too many people who don't do our job are making decisions on how the job should be done. We are losing top talent because of this
Review from Customer Success Dept
Stop censoring pro-Palestinian voices and divest from Israel's apartheid completely.
Review from Customer Success Dept
What is the best part about your compensation package?
The basic pay, though the stock options are very less compared to other product companies.
Review from Customer Success Dept
The compensation is laid out simple and clear without unnecessary complications and makes it performance linked
Review from Customer Success Dept
It is correctly distributed in components.
Review from Customer Success Dept
Not really sure what is the best part. But i believe work and culture drives me rather than compensation
Review from Customer Success Dept
Take home is good. Bonus payout on time & salary paid a day before compared to other companies. Shares are really good part
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The compensation provided is just around 7.4L(Fixed). I think I deserve at least 10L(Fixed) after having a MBA and 1+ year of experience.
Review from Customer Success Dept
As I was a campus hire but I had earlier 2.5years of Workex that to relevant to the job role and technologies I am currently working , still they gave me the same package offered to Freshers. I am really looking forward for the Annual Appraisal to get my compensation revised.
Review from Customer Success Dept
Hikes and comp are upto industry stands
Review from Customer Success Dept
Yes, clearly as per the market I feel undervalued, Company guarantees something else at time of hiring but demotes you and reduces you package.
Review from Customer Success Dept
Compensation in Canada is much lower than in the US for similar roles,despite similar or higher living costs.Addressing this disparity with a more equitable approach,rather than just citing 'market standards' would show that the company values its employees across regions and boost their motivation.
Review from Customer Success Dept
What are some of the best things about your team?
Always their for help, whenever facing with problems.
Review from Customer Success Dept
they are collaborative , very helpful and full of Ideas also very skilled in their particular work
Review from Customer Success Dept
Collaboration, openness, reliable and acting on "One Team" as part of daily routine.
Review from Customer Success Dept
We always work as a team rather than fronting for individuals and each one rises up to the occasion.
Review from Customer Success Dept
Great team coordination and collaboration
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Our shifting hiring strategy to hubs has led us to compromise the profile of a Salesforce employee. I no longer work with the smartest people out there - I work with a lot of average people who can pass an interview and get hired bc they live in a cheaper local.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Celebration of all the festivals and smooth collaboration between different teams.
Review from Customer Success Dept
No Micro management is the best thing that I have experienced in this company
Review from Customer Success Dept
The setup and ease of Office access. I like to work on 2 monitors and I am glad we are setup in that way.
Review from Customer Success Dept
Seamless relationship within various teams and easy to approach people who want to make a difference
Review from Customer Success Dept
Team spirit , innovation and comradeship
Review from Customer Success Dept
What needs to change to make the company culture better?
We need to get a PR team to change the sentiment of employees. People are bitter, nervous about layoffs, aggressive with one another. It wasn't always like this
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Environment, Location, my team, Food and my work.
Review from Customer Success Dept
I am ready to learn more also I feel really excited to share my ideas in the team meeting and working collaboratively to execute them.
Review from Customer Success Dept
The work that I do has a purpose that keeps me happy and makes me look forward to coming back to office everyday
Review from Customer Success Dept
Team, Team , Team , Team, Team
Review from Customer Success Dept
Being involved with my customer on regular basis.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Communication to improve trust in the company
Review from Customer Success Dept
We do not value people any more. We do more with less and get worse at smaller perks designed to close that gap.
Review from Customer Success Dept
Our execs have gotten greedy and focus more on stockholders and short-term ways to inflate our share prices and keep things looking great on paper while squeezing employees and diluting the value of our services to save a buck.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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