Sheetz Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
positive experience mostly. I just do not like the late points.
Review from Customer Support Dept
Working there is like working with family and friends every day
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What do you like best about the leadership team?
Easy to work with. Fair and easy going.
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The leaders are understanding,fun, and honest
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TNte team I work with is amazing. All the managerial staff are down to earth and I honestly forget sometimes that they’re my
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Work well together and have fun. Helpful with each other
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They are friendly and work with my needs!
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What does the leadership team need to get better at?
Honesty and favoritism are a huge issue
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quit acting like children and do their jobs with minimum drama
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Respecting their workers and stuff
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Caring about the employees. Bonuses are paid out quarterly, but the upper management gets the bulk of the money while the sales staff, who does the majority of the work, gets almost nothing in comparison.
Review from Customer Support Dept
What is the best part about your compensation package?
Vacation time Comp time and Sick Leav
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Good health and dental insurance
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The benefits are a very good thing!
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Sheetz pays about 75% of the cost for insurance. The 401K has a match.
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I love the bonus it gives our employees something to work for and is great to see on my check
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Why do you feel undervalued and what would make you feel better about your compensation?
They need to have a better system about applying for benefits to new hires as well as not limiting dates to enter the benefits package.
Review from Customer Support Dept
decent pay and more hours
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What are some of the best things about your team?
all my coworkers have fun while working
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We all get along and help each other. Very good working together
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Everyone is very helpful and friendly
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The willingness to work together to get things done.
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My team is like an extended family.
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What do your coworkers need to improve and how could you work together better?
Unfortunately, there are too many people with no work ethic and there really isn't anything you can do to change that.
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What is most positive about the culture and environment at your company?
the smiles on my coworkers faces
Review from Customer Support Dept
Very positive work environment. Very diverse and inclusive
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My fellow co workers and the customer relations
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the customers are the reason i return each day
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Friendly employees, and an environment where everyone supports each other.
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What needs to change to make the company culture better?
Treat all employees fairly and equally. Be more appreciative of the employees.
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What did you like most about the interview process?
My boss was nice and complimented me
Review from Customer Support Dept
When I first entered the interview they did their very best to make it seem like a warm and welcoming environment .
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Interview was very comfortable and relaxed
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It was pretty quick and easy
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It’s simple, and it took hardly no time
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What would you improve about your company's interview process?
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What makes you most happy at work?
My coworkers and customers motivate me
Review from Customer Support Dept
seeing my coworkers and getting paid
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Get along well with coworkers. A lot of regular customers that know your name and you know their name also. Customers are like friends.
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Seeing the regular customer and meeting new
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the way the customers know me and seek me out
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What's going wrong and how can it be improved?
Sheetz doesn't care about the employees, or my store in particular. Equipment is constantly breaking and it takes forever to get it repaired (forget about it being replaced)
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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