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Starbucks is

Ranked

#33

Global Top 100 Brands

Brand Page

Starbucks

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Starbucks

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Starbucks is ranked #23 in Top Brands for Millennials
Awards & Recognition

About Starbucks' Brand

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. Starbucks’s brand is ranked #33 in the list of Global Top 100 Brands, a carefully curated list of recognized brands as rated by customers of Starbucks. When compared to other organizations within the Travel and Hospitality industry, Starbucks is ranked #4. Among its major competitors, Starbucks is ranked in 1st place for NPS while Costa Coffee is 2nd, and Whitbread is 3rd. Overall, Starbucks has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $128.77B

Brand at a Glance

78%

Customer Loyalty

4.1/5

Product Quality

3.6/5

Pricing

4.1/5

Customer Service

Starbucks CMO

Brady Brewer

Starbucks Ranking

Starbucks NPS

Starbucks's Net Promoter Score (NPS) is a 30 with 54% Promoters, 22% Passives, and 24% Detractors. Net Promoter Score tracks whether Starbucks's customers would recommend using the product based on a scale of -100 to 100.

Starbucks Overall NPS

NPS

54%	Promoters
22%	Passives
24%	Detractors

Starbucks NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2025 30	Feb 2025	30
Mar 2025 30	Mar 2025	30
Apr 2025 30	Apr 2025	30
May 2025 30	May 2025	30
Jun 2025 30	Jun 2025	30
Jul 2025 30	Jul 2025	30
Aug 2025 30	Aug 2025	30
Sep 2025 30	Sep 2025	30
Oct 2025 30	Oct 2025	30
Nov 2025 30	Nov 2025	30
Dec 2025 30	Dec 2025	30
Jan 2026 30	Jan 2026	30

How Other Brands Compare

Starbucks is ranked first for NPS among its competitors. Costa Coffee and McDonald's come in second and third, with Dunkin' coming in at #4. Among those competitors, it is the most valued company behind McDonald's.

	Starbucks	Dunkin'	McDonald's	Costa Coffee
Global Ranking	#33	#43	#85	#-
NPS	30	12	19	29
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	$128.77B	-	$167.91B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Starbucks NPS by Gender

Female customers rated Starbucks's NPS 17 points higher than Male customers.

Male

Starbucks's NPS was rated 22 by Male customers on Comparably.

49%

Promoters

24%

Passives

27%

Detractors

Female

Starbucks's NPS was rated 39 by Female customers on Comparably.

58%

Promoters

23%

Passives

19%

Detractors

Starbucks NPS by Ethnicity

Starbucks's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 25	Caucasian	25
Hispanic or Latino 30	Hispanic or Latino	30
African American/Black 28	African American/Black	28
Asian or Pacific Islander 39	Asian or Pacific Islander	39
Native American 21	Native American	21
Other 26	Other	26

Starbucks NPS by Age

Starbucks's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

56%

26%

18%

26-30

56%

19%

25%

31-35

51%

27%

22%

36-40

62%

20%

18%

41-45

59%

22%

19%

46-50

66%

19%

15%

51-55

51%

26%

23%

56-60

52%

39%

61-65

32%

26%

42%

66+

36%

15%

49%

Starbucks NPS by Usage

Starbucks's NPS was rated the highest by customers who have used Starbucks's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 16	Less than 1 Year	16
1 to 2 Years 41	1 to 2 Years	41
2 to 5 Years 31	2 to 5 Years	31
5 to 10 Years 38	5 to 10 Years	38
Over 10 Years 31	Over 10 Years	31

Starbucks NPS vs. Competitors

Compared to its competitors, Starbucks's NPS is rated right above Costa Coffee.

COMPANY		NPS Score
	Starbucks	30
	Costa Coffee	29
	Whitbread	28
	McDonald's	19
	Dunkin'	12
	Subway	-34

Starbucks NPS vs Companies in Travel and Hospitality

In the Travel and Hospitality industry, Starbucks's NPS is rated right above Airbnb, and is preceded by Ritz-Carlton.

COMPANY		NPS Score
	In-N-Out Burger	63
	Southwest Airlines	47
	Delta Air Lines	43
	Ritz-Carlton	38
	Starbucks	30
	Airbnb	24
	Chipotle	16
	Dunkin'	12

Starbucks Customer Reviews

Out of the 207 Starbucks customer reviews 168 were positive and 39 were constructive. Starbucks customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Starbucks Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Starbucks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

78%

22%

Starbucks Customer Loyalty Score by Gender

Female customers rated Starbucks's Customer Loyalty score 7% higher than Male customers.

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Male

74%

Yes

Female

81%

Yes

Starbucks Customer Loyalty Score by Ethnicity

Starbucks's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

Starbucks Customer Loyalty Score by Age

Starbucks's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Starbucks.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 76%	18-25	76%
26-30 83%	26-30	83%
31-35 77%	31-35	77%
36-40 79%	36-40	79%
41-45 85%	41-45	85%
46-50 87%	46-50	87%
51-55 80%	51-55	80%
56-60 85%	56-60	85%
61-65 76%	61-65	76%
66+ 82%	66+	82%

Starbucks Customer Loyalty Score by Usage

Starbucks's Customer Loyalty score was rated the highest by customers who have used Starbucks's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	63%
1 to 2 Years	81%
2 to 5 Years	78%
5 to 10 Years	80%
Over 10 Years	83%

Starbucks Customer Loyalty Score by Industry

Starbucks's Customer Loyalty score was rated the highest by Environmental Services industry customers, and the lowest by Public Relations and Communications industry customers.

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Tech	81%
Accounting	77%
Aerospace and Aviation	78%
Fashion and Beauty	92%
Architecture and Planning	68%
Arts and Entertainment	83%
Automotive and Transportation	85%
Banking and Financial Services	77%
Beverage, Wine and Spirits	75%
Biotech and Pharmaceuticals	67%
Business and Consumer Services	73%
Business Supplies and Equipment	64%
Chemicals	74%
Civic and Social Organization	78%
Computer Hardware	55%
Construction	67%
Consulting	85%
Consumer Goods	91%
Consumer Services	85%
Education	82%
Environmental Services	100%
Events Services	100%
Government and Public Policy	93%
Healthcare, Hospitals and Medicine	89%
Hospitality	78%
Import and Export	100%
Insurance	100%
Legal	81%
Travel and Hospitality	90%
Logistics and Supply Chain	85%
Manufacturing and Machinery	74%
Marketing, Advertising and Research	70%
Mechanical, Civil or Industrial Engineering	46%
Media and Entertainment	78%
Military and Defense	100%
Non-Profit	89%
Professional Services	55%
Public Relations and Communications	40%
Real Estate	87%
Religious Institutions	100%
Restaurants	82%
Retail	89%
Staffing and Recruiting	64%
Utilities	100%
Warehousing	100%
Wholesale	100%

Starbucks Customer Loyalty vs. Competitors

Compared to its competitors, Starbucks's Customer Loyalty score is rated right above Subway, and is preceded by McDonald's.

COMPANY		Customer Loyalty Score
	Costa Coffee	86%
	Dunkin'	80%
	McDonald's	79%
	Starbucks	78%
	Subway	74%
	Whitbread	72%

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Customer Loyalty for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Starbucks's Customer Loyalty score is rated right above Chipotle, and is preceded by Ritz-Carlton.

COMPANY		Customer Loyalty Score
	In-N-Out Burger	88%
	Southwest Airlines	85%
	Delta Air Lines	83%
	Dunkin'	80%
	Ritz-Carlton	80%
	Starbucks	78%
	Chipotle	76%
	Airbnb	76%

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Starbucks Product Quality

4.1/5

Starbucks has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Starbucks Product Information

Starbucks’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Events Services industry rated Starbucks's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated Starbucks the lowest at 4.5.

Website: http://www.starbucks.com

Company Size: 10,000+ Employees

Industry

Consumer Services

Food and Beverages

Quick Insights into Starbucks Product Quality

Starbucks's Product Quality score was rated highest by customers from the Events Services industry, and rated lowest by customers from the Environmental Services industry.

Sign Up to unlock insights into how customers have ranked Starbucks' Product Quality.

Ranked Starbucks Product Quality the Highest

Events Services	5
1 to 2 Years	4.3
18-25	4.3

Ranked Starbucks Product Quality the Lowest

Over 10 Years	4
66+	3.3
Environmental Services	3.1

Starbucks Product Quality Score by Gender

Female customers rated Starbucks's Product Quality score 0.2 stars higher than Male customers.

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Male

4/5

Female

4.2/5

Starbucks Product Quality Score by Ethnicity

Starbucks's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 4	Caucasian	4
Hispanic or Latino 4.2	Hispanic or Latino	4.2
African American/Black 4.1	African American/Black	4.1
Asian or Pacific Islander 4.2	Asian or Pacific Islander	4.2
Native American 4	Native American	4
Other 4.1	Other	4.1

Starbucks Product Quality Score by Age

Starbucks's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.3	18-25	4.3
26-30 4.1	26-30	4.1
31-35 4.1	31-35	4.1
36-40 4.1	36-40	4.1
41-45 4.1	41-45	4.1
46-50 4.3	46-50	4.3
51-55 4	51-55	4
56-60 3.6	56-60	3.6
61-65 3.8	61-65	3.8
66+ 3.3	66+	3.3

Starbucks Product Quality Score by Usage

Starbucks's Product Quality score was rated the highest by customers who have used Starbucks's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4
1 to 2 Years	4.3
2 to 5 Years	4.2
5 to 10 Years	4.3
Over 10 Years	4

Starbucks Product Quality Score by Industry

Starbucks's Product Quality score was rated the highest by Events Services industry customers, and the lowest by Environmental Services industry customers.

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Tech	4.1
Accounting	4.2
Aerospace and Aviation	4.1
Fashion and Beauty	4.3
Architecture and Planning	3.6
Arts and Entertainment	4.1
Automotive and Transportation	4.6
Banking and Financial Services	4.1
Beverage, Wine and Spirits	3.7
Biotech and Pharmaceuticals	4.2
Business and Consumer Services	4.3
Business Supplies and Equipment	4
Chemicals	4
Civic and Social Organization	4.2
Computer Hardware	4.7
Construction	4.3
Consulting	3.6
Consumer Goods	4
Consumer Services	4.6
Education	4.3
Environmental Services	3.1
Events Services	5
Government and Public Policy	4.3
Healthcare, Hospitals and Medicine	4.5
Hospitality	4.1
Import and Export	4.3
Insurance	3.9
Legal	4.1
Travel and Hospitality	4.9
Logistics and Supply Chain	4.1
Manufacturing and Machinery	4
Marketing, Advertising and Research	4.2
Mechanical, Civil or Industrial Engineering	3.5
Media and Entertainment	3.5
Military and Defense	3.7
Non-Profit	3.9
Professional Services	3.4
Public Relations and Communications	4.5
Real Estate	4.3
Religious Institutions	4.3
Restaurants	4.3
Retail	4.1
Staffing and Recruiting	4.1
Utilities	4.3
Warehousing	4.5
Wholesale	3.6

Starbucks Product Quality vs. Competitors

Compared to its competitors, Starbucks's Product Quality score is rated right above Costa Coffee.

COMPANY		Product Quality Score
	Starbucks	4.1/5
	Costa Coffee	4/5
	Whitbread	3.8/5
	McDonald's	3.7/5
	Dunkin'	3.6/5
	Subway	2.6/5

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Product Quality for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Starbucks's Product Quality score is rated right above Southwest Airlines, and is preceded by In-N-Out Burger.

COMPANY		Product Quality Score
	In-N-Out Burger	4.5/5
	Starbucks	4.1/5
	Southwest Airlines	4.1/5
	Delta Air Lines	4.1/5
	Ritz-Carlton	4/5
	Chipotle	3.8/5
	Airbnb	3.7/5
	Dunkin'	3.6/5

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Starbucks Pricing

Starbucks ROI & Value For Money

3.6/5

Starbucks has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.

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Starbucks Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Events Services industry. The users from the Mechanical, Civil or Industrial Engineering industry think that they had the lowest ROI from Starbucks.

Quick Insights into Starbucks ROI

Starbucks's ROI score was rated highest by customers from the Events Services industry, and rated lowest by customers from the Professional Services industry.

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Ranked Starbucks ROI the Highest

Events Services	4.9
36-40	4
1 to 2 Years	3.8

Ranked Starbucks ROI the Lowest

Caucasian	3.2
66+	2.7
Professional Services	2.6

Starbucks ROI Score by Gender

Female customers rated Starbucks's ROI score 0.2 stars higher than Male customers.

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Male

3.4/5

Female

3.6/5

Starbucks ROI Score by Ethnicity

Starbucks's ROI score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.2	Caucasian	3.2
Hispanic or Latino 3.6	Hispanic or Latino	3.6
African American/Black 3.7	African American/Black	3.7
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7
Native American 3.4	Native American	3.4
Other 3.5	Other	3.5

Starbucks ROI Score by Age

Starbucks's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 3.6	18-25	3.6
26-30 3.6	26-30	3.6
31-35 3.5	31-35	3.5
36-40 4	36-40	4
41-45 3.6	41-45	3.6
46-50 3.7	46-50	3.7
51-55 3.4	51-55	3.4
56-60 3.2	56-60	3.2
61-65 2.9	61-65	2.9
66+ 2.7	66+	2.7

Starbucks ROI Score by Usage

Starbucks's ROI score was rated the highest by customers who have used Starbucks's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.5
1 to 2 Years	3.8
2 to 5 Years	3.6
5 to 10 Years	3.5
Over 10 Years	3.5

Starbucks ROI Score by Industry

Starbucks's ROI score was rated the highest by Events Services industry customers, and the lowest by Professional Services industry customers.

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Tech	3.4
Accounting	3.7
Aerospace and Aviation	3.4
Fashion and Beauty	3.4
Architecture and Planning	3.3
Arts and Entertainment	3.4
Automotive and Transportation	3.6
Banking and Financial Services	3.7
Beverage, Wine and Spirits	3.8
Biotech and Pharmaceuticals	3.6
Business and Consumer Services	3.6
Business Supplies and Equipment	3.3
Chemicals	2.7
Civic and Social Organization	2.9
Computer Hardware	4.2
Construction	3.9
Consulting	3.3
Consumer Goods	3.1
Consumer Services	3.6
Education	3.6
Environmental Services	3.6
Events Services	4.9
Government and Public Policy	4.1
Healthcare, Hospitals and Medicine	3.9
Hospitality	3.5
Import and Export	3.6
Insurance	4.4
Legal	3.6
Travel and Hospitality	4
Logistics and Supply Chain	4
Manufacturing and Machinery	3.8
Marketing, Advertising and Research	3.7
Mechanical, Civil or Industrial Engineering	2.6
Media and Entertainment	3
Military and Defense	3.7
Non-Profit	3.2
Professional Services	2.6
Public Relations and Communications	4.1
Real Estate	4
Religious Institutions	3
Restaurants	3.5
Retail	3.6
Staffing and Recruiting	3.5
Utilities	3.3
Warehousing	3.9
Wholesale	3.4

Starbucks Pricing vs. Competitors

Compared to its competitors, Starbucks's ROI score is rated right above Whitbread, and is preceded by Costa Coffee.

COMPANY		Pricing Score
	Costa Coffee	3.7/5
	Starbucks	3.6/5
	Whitbread	3.6/5
	McDonald's	3.6/5
	Dunkin'	3.4/5
	Subway	2.4/5

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ROI for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Starbucks's ROI score is rated right above Airbnb, and is preceded by Ritz-Carlton.

COMPANY		Pricing Score
	In-N-Out Burger	4.4/5
	Southwest Airlines	4/5
	Delta Air Lines	3.9/5
	Ritz-Carlton	3.8/5
	Starbucks	3.6/5
	Airbnb	3.5/5
	Chipotle	3.5/5
	Dunkin'	3.4/5

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Starbucks Customer Satisfaction (CSAT)

Starbucks Customer Satisfaction (CSAT) Score

84 / 100

Starbucks has an overall Customer Satisfaction score of 84 rated by its users and customers.

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Very Satisfied	44%
Satisfied	40%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	3%
Very Dissatisfied	5%

Very Satisfied

44%

Satisfied

40%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Starbucks Customer Satisfaction

Starbucks's Customer Satisfaction score was rated highest by customers from the Chemicals industry, and rated lowest by customers from the Warehousing industry.

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Ranked Starbucks Customer Satisfaction the Highest

Chemicals	100%
5 to 10 Years	92%
Asian or Pacific Islander	90%

Ranked Starbucks Customer Satisfaction the Lowest

Native American	58%
66+	56%
Warehousing	33%

Starbucks Customer Satisfaction Score by Gender

Female customers rated Starbucks's Customer Satisfaction score 8 points higher than Male customers.

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79 / 100

Male

	Very Satisfied	37%
	Satisfied	42%
	Neither Satisfied nor Dissatisfied	9%
	Dissatisfied	5%
	Very Dissatisfied	7%

87 / 100

Female

	Very Satisfied	45%
	Satisfied	42%
	Neither Satisfied nor Dissatisfied	7%
	Dissatisfied	2%
	Very Dissatisfied	4%

Starbucks Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Starbucks' Customer Satisfaction (CSAT) score was rated 83% according to Caucasian users and customers.

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83 / 100

Very Satisfied	43%
Satisfied	40%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	3%
Very Dissatisfied	6%

Very Satisfied

43%

Satisfied

40%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Hispanic or Latino

Starbucks' Customer Satisfaction (CSAT) score was rated 87% according to Hispanic or Latino users and customers.

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87 / 100

Very Satisfied	35%
Satisfied	52%
Neither Satisfied nor Dissatisfied	4%
Dissatisfied	3%
Very Dissatisfied	6%

Very Satisfied

35%

Satisfied

52%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Starbucks' Customer Satisfaction (CSAT) score was rated 82% according to African American/Black users and customers.

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82 / 100

Very Satisfied	48%
Satisfied	34%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	4%
Very Dissatisfied	4%

Very Satisfied

48%

Satisfied

34%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Starbucks' Customer Satisfaction (CSAT) score was rated 90% according to Asian or Pacific Islander users and customers.

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90 / 100

Very Satisfied	44%
Satisfied	46%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	2%
Very Dissatisfied	1%

Very Satisfied

44%

Satisfied

46%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Native American

Starbucks' Customer Satisfaction (CSAT) score was rated 58% according to Native American users and customers.

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58 / 100

Very Satisfied	44%
Satisfied	14%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	7%
Very Dissatisfied	21%

Very Satisfied

44%

Satisfied

14%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

21%

CSAT according to Other

Starbucks' Customer Satisfaction (CSAT) score was rated 81% according to Other users and customers.

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81 / 100

Very Satisfied	44%
Satisfied	37%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	3%
Very Dissatisfied	6%

Very Satisfied

44%

Satisfied

37%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

Starbucks Customer Satisfaction Score by Age

Starbucks's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

89%

26-30

88%

31-35

85%

36-40

87%

41-45

81%

46-50

89%

51-55

78%

56-60

66%

61-65

82%

66+

56%

Starbucks Customer Satisfaction Score by Usage

Starbucks's Customer Satisfaction score was rated the highest by customers who have used Starbucks's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	83
1 to 2 Years	87
2 to 5 Years	85
5 to 10 Years	92
Over 10 Years	78

Starbucks Customer Satisfaction Score by Industry

Starbucks's Customer Satisfaction score was rated the highest by Chemicals industry customers, and the lowest by Warehousing industry customers.

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{
	"title": "Starbucks Customer Satisfaction Score by Industry",
	"text": "Starbucks's Customer Satisfaction score was rated the highest by Chemicals industry customers, and the lowest by Warehousing industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 84,
			"stars": 0,
			"csatScore": 84,
			"text": "Starbucks's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 84
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 84,
			"stars": 0,
			"csatScore": 84,
			"text": "Starbucks's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 84
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Starbucks's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Fashion and Beauty",
			"groupId": 497,
			"score": 86,
			"stars": 0,
			"csatScore": 86,
			"text": "Starbucks's Customer Satisfaction score is  rated by Fashion and Beauty customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 86
		},
		{
			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 68,
			"stars": 0,
			"csatScore": 68,
			"text": "Starbucks's Customer Satisfaction score is  rated by Architecture and Planning customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 68
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 84,
			"stars": 0,
			"csatScore": 84,
			"text": "Starbucks's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 84
		},
		{
			"label": "Automotive and Transportation",
			"groupId": 500,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
			"text": "Starbucks's Customer Satisfaction score is  rated by Automotive and Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 80
		},
		{
			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 88,
			"stars": 0,
			"csatScore": 88,
			"text": "Starbucks's Customer Satisfaction score is  rated by Banking and Financial Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 88
		},
		{
			"label": "Beverage, Wine and Spirits",
			"groupId": 502,
			"score": 60,
			"stars": 0,
			"csatScore": 60,
			"text": "Starbucks's Customer Satisfaction score is  rated by Beverage, Wine and Spirits customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 60
		},
		{
			"label": "Biotech and Pharmaceuticals",
			"groupId": 503,
			"score": 78,
			"stars": 0,
			"csatScore": 78,
			"text": "Starbucks's Customer Satisfaction score is  rated by Biotech and Pharmaceuticals customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 78
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 88,
			"stars": 0,
			"csatScore": 88,
			"text": "Starbucks's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 88
		},
		{
			"label": "Business Supplies and Equipment",
			"groupId": 505,
			"score": 78,
			"stars": 0,
			"csatScore": 78,
			"text": "Starbucks's Customer Satisfaction score is  rated by Business Supplies and Equipment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 78
		},
		{
			"label": "Chemicals",
			"groupId": 506,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Chemicals customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Civic and Social Organization",
			"groupId": 507,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Civic and Social Organization customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Computer Hardware",
			"groupId": 509,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Computer Hardware customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Consulting",
			"groupId": 511,
			"score": 86,
			"stars": 0,
			"csatScore": 86,
			"text": "Starbucks's Customer Satisfaction score is  rated by Consulting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 86
		},
		{
			"label": "Consumer Goods",
			"groupId": 513,
			"score": 76,
			"stars": 0,
			"csatScore": 76,
			"text": "Starbucks's Customer Satisfaction score is  rated by Consumer Goods customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 76
		},
		{
			"label": "Consumer Services",
			"groupId": 514,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Consumer Services customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 92,
			"stars": 0,
			"csatScore": 92,
			"text": "Starbucks's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 92
		},
		{
			"label": "Environmental Services",
			"groupId": 516,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Starbucks's Customer Satisfaction score is  rated by Environmental Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Events Services",
			"groupId": 517,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Events Services customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Government and Public Policy",
			"groupId": 521,
			"score": 89,
			"stars": 0,
			"csatScore": 89,
			"text": "Starbucks's Customer Satisfaction score is  rated by Government and Public Policy customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 89
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 92,
			"stars": 0,
			"csatScore": 92,
			"text": "Starbucks's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 92
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 83,
			"stars": 0,
			"csatScore": 83,
			"text": "Starbucks's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 83
		},
		{
			"label": "Import and Export",
			"groupId": 524,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Import and Export customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Insurance",
			"groupId": 526,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Starbucks's Customer Satisfaction score is  rated by Insurance customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Legal",
			"groupId": 529,
			"score": 82,
			"stars": 0,
			"csatScore": 82,
			"text": "Starbucks's Customer Satisfaction score is  rated by Legal customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 82
		},
		{
			"label": "Travel and Hospitality",
			"groupId": 530,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Travel and Hospitality customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Logistics and Supply Chain",
			"groupId": 531,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Logistics and Supply Chain customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Starbucks's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 89,
			"stars": 0,
			"csatScore": 89,
			"text": "Starbucks's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 89
		},
		{
			"label": "Mechanical, Civil or Industrial Engineering",
			"groupId": 536,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Starbucks's Customer Satisfaction score is  rated by Mechanical, Civil or Industrial Engineering customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Media and Entertainment",
			"groupId": 537,
			"score": 58,
			"stars": 0,
			"csatScore": 58,
			"text": "Starbucks's Customer Satisfaction score is  rated by Media and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 58
		},
		{
			"label": "Military and Defense",
			"groupId": 538,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Starbucks's Customer Satisfaction score is  rated by Military and Defense customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Non-Profit",
			"groupId": 540,
			"score": 83,
			"stars": 0,
			"csatScore": 83,
			"text": "Starbucks's Customer Satisfaction score is  rated by Non-Profit customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 83
		},
		{
			"label": "Professional Services",
			"groupId": 549,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Starbucks's Customer Satisfaction score is  rated by Professional Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Public Relations and Communications",
			"groupId": 550,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Starbucks's Customer Satisfaction score is  rated by Public Relations and Communications customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Real Estate",
			"groupId": 554,
			"score": 72,
			"stars": 0,
			"csatScore": 72,
			"text": "Starbucks's Customer Satisfaction score is  rated by Real Estate customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 72
		},
		{
			"label": "Restaurants",
			"groupId": 558,
			"score": 87,
			"stars": 0,
			"csatScore": 87,
			"text": "Starbucks's Customer Satisfaction score is  rated by Restaurants customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 87
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 79,
			"stars": 0,
			"csatScore": 79,
			"text": "Starbucks's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 79
		},
		{
			"label": "Staffing and Recruiting",
			"groupId": 563,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
			"text": "Starbucks's Customer Satisfaction score is  rated by Staffing and Recruiting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 80
		},
		{
			"label": "Utilities",
			"groupId": 568,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Starbucks's Customer Satisfaction score is  rated by Utilities customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Warehousing",
			"groupId": 570,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Starbucks's Customer Satisfaction score is  rated by Warehousing customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Wholesale",
			"groupId": 571,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Starbucks's Customer Satisfaction score is  rated by Wholesale customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		}
	]
}

Tech	84
Accounting	84
Aerospace and Aviation	75
Fashion and Beauty	86
Architecture and Planning	68
Arts and Entertainment	84
Automotive and Transportation	80
Banking and Financial Services	88
Beverage, Wine and Spirits	60
Biotech and Pharmaceuticals	78
Business and Consumer Services	88
Business Supplies and Equipment	78
Chemicals	100
Civic and Social Organization	100
Computer Hardware	100
Construction	100
Consulting	86
Consumer Goods	76
Consumer Services	100
Education	92
Environmental Services	75
Events Services	100
Government and Public Policy	89
Healthcare, Hospitals and Medicine	92
Hospitality	83
Import and Export	100
Insurance	67
Legal	82
Travel and Hospitality	100
Logistics and Supply Chain	100
Manufacturing and Machinery	75
Marketing, Advertising and Research	89
Mechanical, Civil or Industrial Engineering	75
Media and Entertainment	58
Military and Defense	67
Non-Profit	83
Professional Services	67
Public Relations and Communications	100
Real Estate	72
Restaurants	87
Retail	79
Staffing and Recruiting	80
Utilities	75
Warehousing	33
Wholesale	75

Starbucks Customer Satisfaction vs. Competitors

Compared to its competitors, Starbucks's Customer Satisfaction score is rated right above Whitbread.

COMPANY		Customer Satisfaction (CSAT) Score
	Starbucks	84%
	Whitbread	76%
	Costa Coffee	75%
	McDonald's	72%
	Dunkin'	65%
	Subway	39%

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Customer Satisfaction for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Starbucks's Customer Satisfaction score is rated right above Southwest Airlines, and is preceded by In-N-Out Burger.

COMPANY		Customer Satisfaction (CSAT) Score
	In-N-Out Burger	87%
	Starbucks	84%
	Southwest Airlines	81%
	Delta Air Lines	79%
	Ritz-Carlton	78%
	Airbnb	72%
	Dunkin'	65%
	Chipotle	62%

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Starbucks Customer Service

4.1/5

Starbucks has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About Starbucks's Customer Service

Address

Seattle, WA 98134

Website

http://www.starbucks.com

Phone Number

800-782-7282

Quick Insights into Starbucks Customer Service

Starbucks's Customer Service score was rated highest by customers from the Events Services industry, and rated lowest by customers from the Professional Services industry.

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Ranked Starbucks Customer Service the Highest

Events Services	5
1 to 2 Years	4.2
18-25	4.2

Ranked Starbucks Customer Service the Lowest

Native American	3.9
66+	3.3
Professional Services	2.9

Starbucks Customer Service Score by Gender

Female customers rated Starbucks's Customer Service score 0.3 stars higher than Male customers.

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Male

3.9/5

Female

4.2/5

Starbucks Customer Service Score by Ethnicity

Starbucks's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.9	Caucasian	3.9
Hispanic or Latino 4.1	Hispanic or Latino	4.1
African American/Black 4	African American/Black	4
Asian or Pacific Islander 4.2	Asian or Pacific Islander	4.2
Native American 3.9	Native American	3.9
Other 4	Other	4

Starbucks Customer Service Score by Age

Starbucks's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 4.2	18-25	4.2
26-30 4.1	26-30	4.1
31-35 4	31-35	4
36-40 4.1	36-40	4.1
41-45 4	41-45	4
46-50 4.1	46-50	4.1
51-55 3.9	51-55	3.9
56-60 3.5	56-60	3.5
61-65 3.7	61-65	3.7
66+ 3.3	66+	3.3

Starbucks Customer Service Score by Usage

Starbucks's Customer Service score was rated the highest by customers who have used Starbucks's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.9
1 to 2 Years	4.2
2 to 5 Years	4.1
5 to 10 Years	4.1
Over 10 Years	4

Starbucks Customer Service Score by Industry

Starbucks's Customer Service score was rated the highest by Events Services industry customers, and the lowest by Professional Services industry customers.

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Tech	4
Accounting	4.1
Aerospace and Aviation	3.8
Fashion and Beauty	4.2
Architecture and Planning	3.9
Arts and Entertainment	3.8
Automotive and Transportation	3.9
Banking and Financial Services	4.2
Beverage, Wine and Spirits	3.4
Biotech and Pharmaceuticals	4.2
Business and Consumer Services	4
Business Supplies and Equipment	3.7
Chemicals	4.2
Civic and Social Organization	4.4
Computer Hardware	4
Construction	4.5
Consulting	3.9
Consumer Goods	3.7
Consumer Services	4.5
Education	4.2
Environmental Services	4.2
Events Services	5
Government and Public Policy	4.3
Healthcare, Hospitals and Medicine	4.4
Hospitality	4
Import and Export	4.5
Insurance	4.7
Legal	4
Travel and Hospitality	4.6
Logistics and Supply Chain	4.4
Manufacturing and Machinery	4.4
Marketing, Advertising and Research	4
Mechanical, Civil or Industrial Engineering	3.4
Media and Entertainment	4.2
Military and Defense	3.8
Non-Profit	3.5
Professional Services	2.9
Public Relations and Communications	4.6
Real Estate	4.1
Religious Institutions	3.5
Restaurants	4.1
Retail	4.1
Staffing and Recruiting	3.7
Utilities	4.3
Warehousing	4.2
Wholesale	3.5

Starbucks Customer Service vs. Competitors

Compared to its competitors, Starbucks's Customer Service score is rated right above Costa Coffee.

COMPANY		Customer Service Score
	Starbucks	4.1/5
	Costa Coffee	3.9/5
	Whitbread	3.6/5
	McDonald's	3.6/5
	Dunkin'	3.4/5
	Subway	2.4/5

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Customer Service for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Starbucks's Customer Service score is rated right above Delta Air Lines, and is preceded by Southwest Airlines.

COMPANY		Customer Service Score
	In-N-Out Burger	4.5/5
	Southwest Airlines	4.1/5
	Starbucks	4.1/5
	Delta Air Lines	4/5
	Ritz-Carlton	4/5
	Chipotle	3.6/5
	Airbnb	3.5/5
	Dunkin'	3.4/5

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Starbucks as an Employer

4.2/5

Starbucks has a 4.2/5 stars for its overall company culture rated by their employees

bottom

45%

CEO of Starbucks

Howard Schultz

In the Bottom 45% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Starbucks scored a 30 for Net Promoter Score and a 5 for Employee Net Promoter Score. NPS gauges how likely a customer of Starbucks would recommend the brand to a friend. ENPS measures how likely Starbucks employees would recommend working at Starbucks to a friend.

Net Promoter Score

NPS Score

54%	Promoters
22%	Passive
24%	Detractors

Employee Net Promoter Score

eNPS Score

41%	Promoters
23%	Passive
36%	Detractors

Global Ranking Snapshot

Starbucks is ranked #33 in the Global Top 100 Brands. It ranks just behind Tesla and just ahead of NVIDIA.

RANK			INDUSTRY
31	PlayStation	Jim Ryan	Media and Entertainment
32	Tesla	Elon Musk	Automotive and Transportation
33	Starbucks	Howard Schultz	Travel and Hospitality
34	NVIDIA	Jensen Huang	Tech
35	Slack	Stewart Butterfield	Tech
36	Honda	Takahiro Hachigo	Automotive and Transportation
37	Audi	Markus Duesmann	Automotive and Transportation

Travel and Hospitality Ranking Snapshot

Starbucks is ranked #4 in the Travel and Hospitality Industry. It ranks just behind Southwest Airlines and just ahead of Dunkin'.

RANK		Location
2	Delta Air Lines	Atlanta, GA
3	Southwest Airlines	Dallas, TX
4	Starbucks	Seattle, WA
5	Dunkin'	Canton, MA
6	Chipotle	Newport Beach, CA
7	Ritz-Carlton	Chase, MD
8	Airbnb	San Francisco, CA

Starbucks is ranked #23 in Top Brands for MillennialsAwards & Recognition

Awards & Recognition

About Starbucks' Brand

Brand at a Glance

Brady Brewer

Starbucks Ranking

Starbucks NPS

Starbucks Overall NPS

Starbucks NPS Trend

How Other Brands Compare

What is NPS

Starbucks NPS by Gender

Male

Female

Starbucks NPS by Ethnicity

Starbucks NPS by Age

Starbucks NPS by Usage

Starbucks NPS vs. Competitors

Starbucks NPS vs Companies in Travel and Hospitality

Starbucks Customer Reviews

Starbucks Customer Loyalty

Starbucks Customer Loyalty Score by Gender

Starbucks Customer Loyalty Score by Ethnicity

Starbucks Customer Loyalty Score by Age

Starbucks Customer Loyalty Score by Usage

Starbucks Customer Loyalty Score by Industry

Starbucks Customer Loyalty vs. Competitors

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Customer Loyalty for Other Travel and Hospitality Brands

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Starbucks Product Quality

Starbucks Product Information

Industry

Quick Insights into Starbucks Product Quality

Ranked Starbucks Product Quality the Highest

Ranked Starbucks Product Quality the Lowest

Starbucks Product Quality Score by Gender

Male

Female

Starbucks Product Quality Score by Ethnicity

Starbucks Product Quality Score by Age

Starbucks Product Quality Score by Usage

Starbucks Product Quality Score by Industry

Starbucks Product Quality vs. Competitors

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Product Quality for Other Travel and Hospitality Brands

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Starbucks Pricing

Starbucks ROI & Value For Money

Starbucks Pricing Plans

Quick Insights into Starbucks ROI

Ranked Starbucks ROI the Highest

Ranked Starbucks ROI the Lowest

Starbucks ROI Score by Gender

Male

Female

Starbucks ROI Score by Ethnicity

Starbucks ROI Score by Age

Starbucks ROI Score by Usage

Starbucks ROI Score by Industry

Starbucks Pricing vs. Competitors

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ROI for Other Travel and Hospitality Brands

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Starbucks Customer Satisfaction (CSAT)

Starbucks Customer Satisfaction (CSAT) Score

What is Customer Satisfaction (CSAT) Score

Quick Insights into Starbucks Customer Satisfaction

Ranked Starbucks Customer Satisfaction the Highest

Ranked Starbucks Customer Satisfaction the Lowest

Starbucks Customer Satisfaction Score by Gender

Starbucks Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

CSAT according to Hispanic or Latino

CSAT according to African American/Black

CSAT according to Asian or Pacific Islander

CSAT according to Native American

CSAT according to Other

Starbucks Customer Satisfaction Score by Age

Starbucks Customer Satisfaction Score by Usage

Starbucks is ranked #23 in Top Brands for Millennials
Awards & Recognition