Startek Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 7 days ago
Review from Customer Success Dept · Posted 14 days ago
Review from Customer Success Dept · Posted 14 days ago
Review from Customer Success Dept
What do you like best about the leadership team?
What I appreciate most about the leadership team is their accessibility, strategic vision, and commitment to driving results while empowering teams to take ownership. They foster transparency, encourage collaboration across functions, and remain focused on balancing business objectives with employee
Review from Customer Success Dept · Posted 7 days ago
Transparent and Approachable. Easy to relate.
Review from Customer Success Dept · Posted 13 days ago
understanding, compassion, flexibility, etc etc
Review from Customer Success Dept · Posted 14 days ago
Care for and support the employee.
Review from Customer Success Dept · Posted 14 days ago
Work hard and caring to team
Review from Customer Success Dept
What does the leadership team need to get better at?
They should be trained in leadership to be effective at what they do.
Review from Customer Success Dept
Professionalism, fairness, justice, and uprightness.
Review from Customer Success Dept
TO JUDGE AGENT ON THE BASIS OF THEIR CAPABILITY NOT ON THE BASIS OF PERSONAL RELATION
Review from Customer Success Dept
Honesty patience manner behaviour good work
Review from Customer Success Dept
It cant be Improved., As per my experience
Review from Customer Success Dept
What is the best part about your compensation package?
I believe compensation should reflect the scope of responsibility, business impact, and contributions delivered. Greater transparency around compensation reviews, career progression, and performance-based rewards would help enhance engagement and ensure employees feel recognized
Review from Customer Success Dept · Posted 7 days ago
Clearly stated, conveyed and no deviations.
Review from Customer Success Dept · Posted 13 days ago
Nil, no bonus or KPI allowance
Review from Customer Success Dept · Posted 14 days ago
Well, they cover the basic benefits package, and more, esp. at my level, which is nice, and incl. parking, health insurance, travel expenses and phone coverage. The benefits I am most appreciative of are the stability, career growth, and flexible work arrangements. That's why I've been here!
Review from Customer Success Dept
Can apply leaves when I need them
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I believe compensation should reflect the scope of responsibility, business impact, and contributions delivered. Greater transparency around compensation reviews, career progression, and performance-based rewards would help enhance engagement and ensure employees feel recognized.
Review from Customer Success Dept · Posted 8 days ago
No specific KPIs or allowances are assigned to these duties currently.
Review from Customer Success Dept · Posted 14 days ago
I am ok with my benefit
Review from Customer Success Dept
Need better perks such as parking allowances, yearly increments, increase amount of annual leaves
Review from Customer Success Dept
Nothing everything is great best
Review from Customer Success Dept
What are some of the best things about your team?
My team is highly collaborative, committed, and results-oriented. They demonstrate strong ownership, adaptability, and a willingness to support each other while staying focused on delivering business outcomes and driving continuous improvement.
Review from Customer Success Dept · Posted 7 days ago
Connectivity, Working in tandem, Goal oriented and Supportive
Review from Customer Success Dept · Posted 13 days ago
good team player, balance and etc
Review from Customer Success Dept · Posted 14 days ago
Unity and understanding the business requirement
Review from Customer Success Dept · Posted 14 days ago
Working in the team and efficently
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Behavioral aspects need vast improvement along with long term planning capabilities.
Review from Customer Success Dept
One area my coworkers could improve on is maintaining a more balanced distribution of workload within the team. At times, some team members take on more tasks or handle more complex issues consistently, while others may not fully contribute at the same level.
Review from Customer Success Dept
HR is a great and decent team. I feel the safest with them.
Review from Customer Success Dept
Professionalism, work ethics, integrity, and the like.
Review from Customer Success Dept
Need to discuss about the ideas and business rather discussing people and pitty issues
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The culture promotes collaboration, ownership, and continuous learning. Teams work together to solve challenges, leaders encourage accountability, and employees are given opportunities to grow while contributing meaningfully to business success.
Review from Customer Success Dept · Posted 7 days ago
Support, Growth, rewards, Recognition and Constructive Challenges
Review from Customer Success Dept · Posted 13 days ago
diverse etc etc and thank you
Review from Customer Success Dept · Posted 14 days ago
Diversity and many events for the employee
Review from Customer Success Dept · Posted 14 days ago
Nothing much from on this feedback
Review from Customer Success Dept
What needs to change to make the company culture better?
Live the culture, not just on paper.
Review from Customer Success Dept
Should plan for five days of work
Review from Customer Success Dept
Please give us our leaves at least on time please and please approve it atleast
Review from Customer Success Dept
Management and everything, as there is 0 management
Review from Customer Success Dept
culture of feeling authorative to your subordinate
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I am most happy when I can make a meaningful impact, solve business challenges, support team development, and see the results of our collective efforts translate into positive outcomes for the organization and our customers.
Review from Customer Success Dept · Posted 7 days ago
Getting to face new challenges and the satisfaction of overcoming them successfully.
Review from Customer Success Dept · Posted 13 days ago
solving task and provide feedback to see positive changes
Review from Customer Success Dept · Posted 14 days ago
Collaborated effectively with the team to achieve shared goals.
Review from Customer Success Dept · Posted 14 days ago
Nothing much with this feedback
Review from Customer Success Dept
What's going wrong and how can it be improved?
I used to be excited to come to work. It is just an obligation nowadays. I wish Startek will educated its leaders.
Review from Customer Success Dept
Lack of motivation when your Manager puts everything on you and when something arises blames you
Review from Customer Success Dept
Leadership should improve. Walk the talk.
Review from Customer Success Dept
very less salary and the work load is very much.
Review from Customer Success Dept
Better and understanding leads, need increment and leaves
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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