Startek Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 17 days ago
Review from Customer Success Dept · Posted 19 days ago
Overall I'm able to maintain work/life balance and happy to contribute to this company
Review from Customer Success Dept · Posted 21 days ago
Characterized by significant professional growth, collaborating with a supportive team.
Review from Customer Success Dept · Posted 21 days ago
Interesting to have been a part of various functions and glad to be contributing
Review from Customer Success Dept · Posted 23 days ago
What do you like best about the leadership team?
Work hard and caring to team
Review from Customer Success Dept · Posted 17 days ago
I appreciate the support they provide in the work we do and the decision we make. This empowers us to do our job better. I also like how we can discuss issues and come up with clear, workable solutions without worrying if we overstep our boundaries.
Review from Customer Success Dept · Posted 19 days ago
Communicates well, always helping to achieve targets
Review from Customer Success Dept · Posted 20 days ago
tartek leadership is visionary, anticipating change and driving sustainable growth. We remain employee?centric, empowering people through trust, inclusion, and development, while fostering strong team engageme
Review from Customer Success Dept · Posted 21 days ago
Transparency and prompt assistance when I need it
Review from Customer Success Dept · Posted 21 days ago
What does the leadership team need to get better at?
They should be trained in leadership to be effective at what they do.
Review from Customer Success Dept
Professionalism, fairness, justice, and uprightness.
Review from Customer Success Dept
TO JUDGE AGENT ON THE BASIS OF THEIR CAPABILITY NOT ON THE BASIS OF PERSONAL RELATION
Review from Customer Success Dept
Honesty patience manner behaviour good work
Review from Customer Success Dept
It cant be Improved., As per my experience
Review from Customer Success Dept
What is the best part about your compensation package?
Well, they cover the basic benefits package, and more, esp. at my level, which is nice, and incl. parking, health insurance, travel expenses and phone coverage. The benefits I am most appreciative of are the stability, career growth, and flexible work arrangements. That's why I've been here!
Review from Customer Success Dept · Posted 19 days ago
Can apply leaves when I need them
Review from Customer Success Dept · Posted 21 days ago
N/A - Currently only have basic in my package.
Review from Customer Success Dept · Posted 21 days ago
Guess it is competitive & glad to be gaining clear vision on future growth
Review from Customer Success Dept · Posted 23 days ago
Covers the basics (good) & the additional parking, phone bill, dental (great!)
Review from Customer Success Dept · Posted 23 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
I am ok with my benefit
Review from Customer Success Dept · Posted 17 days ago
Need better perks such as parking allowances, yearly increments, increase amount of annual leaves
Review from Customer Success Dept · Posted 20 days ago
Nothing everything is great best
Review from Customer Success Dept
Market correction if done will help stabilise financial stature of self
Review from Customer Success Dept
MUST HAVE ADD MORE ADDITIONAL IN OUR RATES
Review from Customer Success Dept
What are some of the best things about your team?
Working in the team and efficently
Review from Customer Success Dept · Posted 17 days ago
Working in an outsourced BPO, I'm very fortunate to be working with people from various backgrounds, cultures and experiences. It has enriched my personal and career growth by these interactions.Where else can you find going onto the call floor & hear people speaking various languages the same time?
Review from Customer Success Dept · Posted 19 days ago
Communication, dedication, good behaviours, willing learners
Review from Customer Success Dept · Posted 20 days ago
Work hard and do things meet our goal together
Review from Customer Success Dept · Posted 21 days ago
Unity / Cooperation / Support each other all the time.
Review from Customer Success Dept · Posted 21 days ago
What do your coworkers need to improve and how could you work together better?
Behavioral aspects need vast improvement along with long term planning capabilities.
Review from Customer Success Dept · Posted 25 days ago
One area my coworkers could improve on is maintaining a more balanced distribution of workload within the team. At times, some team members take on more tasks or handle more complex issues consistently, while others may not fully contribute at the same level.
Review from Customer Success Dept
HR is a great and decent team. I feel the safest with them.
Review from Customer Success Dept
Professionalism, work ethics, integrity, and the like.
Review from Customer Success Dept
Need to discuss about the ideas and business rather discussing people and pitty issues
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Nothing much from on this feedback
Review from Customer Success Dept · Posted 17 days ago
I'd say it's adaptability. Things are so dynamic in a contact center environment, same goes with managing different customers, vendors, client-partners, suppliers, employees from various different industries. Being adaptable & flexible is the key to managing the 'chaos' - and having fun while at it.
Review from Customer Success Dept · Posted 19 days ago
Food provided during Ramadan for evening shifters
Review from Customer Success Dept · Posted 20 days ago
Taking care each other and friendly coworkers
Review from Customer Success Dept · Posted 21 days ago
Diversity / cultural / many event
Review from Customer Success Dept · Posted 21 days ago
What needs to change to make the company culture better?
Live the culture, not just on paper.
Review from Customer Success Dept
Should plan for five days of work
Review from Customer Success Dept
Please give us our leaves at least on time please and please approve it atleast
Review from Customer Success Dept
Management and everything, as there is 0 management
Review from Customer Success Dept
culture of feeling authorative to your subordinate
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Nothing much with this feedback
Review from Customer Success Dept · Posted 17 days ago
The ability to have FUN while working. Every task, responsibility, interaction, confrontation, concern is a chance to learn and that's fun. That's when I'm most happy. It all comes down to us, yes?
Review from Customer Success Dept · Posted 19 days ago
Able to resolve concerns and issues
Review from Customer Success Dept · Posted 20 days ago
Having productive time and feel proud when I contribute to company
Review from Customer Success Dept · Posted 21 days ago
Recognized and appreciated from company and clients.
Review from Customer Success Dept · Posted 21 days ago
What's going wrong and how can it be improved?
I used to be excited to come to work. It is just an obligation nowadays. I wish Startek will educated its leaders.
Review from Customer Success Dept
Lack of motivation when your Manager puts everything on you and when something arises blames you
Review from Customer Success Dept
Leadership should improve. Walk the talk.
Review from Customer Success Dept
very less salary and the work load is very much.
Review from Customer Success Dept
Better and understanding leads, need increment and leaves
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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