TP Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
A good experience for me because I learned new things. It helps me improve my skills.
Review from Customer Support Dept · Posted 3 hours ago
Review from Customer Support Dept · Posted a day ago
Review from Customer Support Dept · Posted a day ago
Review from Customer Support Dept · Posted a day ago
My experience is great, everybody is good to me and also i like that we help each other.
Review from Customer Support Dept · Posted a day ago
What do you like best about the leadership team?
Very respectful, friendly, and motivating each other.
Review from Customer Support Dept · Posted 3 hours ago
Supportive, transparent, motivating, approachable, inspiring.
Review from Customer Support Dept · Posted a day ago
They care about their people, they care about their employees.
Review from Customer Support Dept · Posted a day ago
Leadership is something that you control and manage all your team to the success and growth not just for the company but also the individuals, and this is something I like the most in my current team.
Review from Customer Support Dept · Posted a day ago
I like how she handle us in so many ways, also understanding us and engaging us.
Review from Customer Support Dept · Posted a day ago
What does the leadership team need to get better at?
Communication and get proper instructions
Review from Customer Support Dept
Better at understanding and identifying why an employee who stays in the company for couple of year decided to leave.
Review from Customer Support Dept
they need to value their employees specially when the agents are not feeling well or sick.
Review from Customer Support Dept
fair incentives especially to the tenured agents
Review from Customer Support Dept
Increase the salary in TP Bacolod
Review from Customer Support Dept
What is the best part about your compensation package?
The combination of stable pay, incentives, and benefits. Also, the paid training and opportunities for growth while receiving healthcare and leave benefits.
Review from Customer Support Dept · Posted 3 hours ago
Competitive salary, bonuses, healthcare, incentives.
Review from Customer Support Dept · Posted a day ago
As someone who don't have any experience in this field the package compensation itself if one of the best part; having a competitive salary as a newbie in this field.
Review from Customer Support Dept · Posted a day ago
I think it would be the night differential which is 20%.
Review from Customer Support Dept · Posted a day ago
The best part is the amount.
Review from Customer Support Dept · Posted a day ago
Why do you feel undervalued and what would make you feel better about your compensation?
Due to many things that must be paid. I'd feel better if there's a salary increase.
Review from Customer Support Dept · Posted 6 days ago
Higher pay and long term benefits
Review from Customer Support Dept · Posted 8 days ago
Why are we the one to open our payroll account? Benefits is not provided on day on of work. cut off date and pay date is so far apart; 10 days. I have a payroll problem . Emailed multiple times, no response. Colleague is sending requirement only and not reporting a problem, immediate response.
Review from Customer Support Dept · Posted 8 days ago
more compensation since the account is financial
Review from Customer Support Dept · Posted 16 days ago
It's just the perks i'm concerning
Review from Customer Support Dept
What are some of the best things about your team?
The team is encouraging and professional, which makes it easier to learn and improve.
Review from Customer Support Dept · Posted 3 hours ago
The best part of our team is it has integrity.
Review from Customer Support Dept · Posted a day ago
They are all friendly and accommodating.
Review from Customer Support Dept · Posted a day ago
They are so approachable and friendly.
Review from Customer Support Dept · Posted a day ago
Some of the best things is helping each other and learning together.
Review from Customer Support Dept · Posted a day ago
What do your coworkers need to improve and how could you work together better?
No toxic attitude and traits
Review from Customer Support Dept
no tomar las cosas personales y dejarse llevar por lo que dicen
Review from Customer Support Dept
Nothing, i just came in to work and leave. I maintain a work-life balance
Review from Customer Support Dept
I think there is no need to improve.
Review from Customer Support Dept
Less intimidating and should be more friendly, approachable, and helpful
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The company promotes professionalism while still maintaining a friendly and positive atmosphere.
Review from Customer Support Dept · Posted 3 hours ago
The most positive thing about the company is it has a very friendly environment
Review from Customer Support Dept · Posted a day ago
Everyone is friendly and dedicated with their work.
Review from Customer Support Dept · Posted a day ago
They are all positive and kind
Review from Customer Support Dept · Posted a day ago
The positive culture and environment is when everybody is doing there best and also the way everyone helping each other.
Review from Customer Support Dept · Posted a day ago
What needs to change to make the company culture better?
Need to change the equipment
Review from Customer Support Dept
a b d c d
Review from Customer Support Dept
Nothing i guess because the company is Fantastic
Review from Customer Support Dept
I would suggest to have enggagement team and fixed incentives
Review from Customer Support Dept
I would highly suggest to allow the agents to have the option to work at home because not all of us are interactive with our colleagues.
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
New learnings and good experiences.
Review from Customer Support Dept · Posted 3 hours ago
Supportive teammates, growth, recognition, meaningful work.
Review from Customer Support Dept · Posted a day ago
Learning new things and gaining friends at work.
Review from Customer Support Dept · Posted a day ago
I am happy at work because of my trainer who is very approachable and kind, she always tought as everything about customer service, and as well as my very friendly coworkers
Review from Customer Support Dept · Posted a day ago
What makes me happy at work is when i will see my colleagues and learning together also building a good relationship with them.
Review from Customer Support Dept · Posted a day ago
What's going wrong and how can it be improved?
i am not sure yet
Review from Customer Support Dept · Posted 16 days ago
It's personal so i don't know really
Review from Customer Support Dept
Workload and team’s at
Review from Customer Support Dept
Hay pocas manos y mucho trabajo
Review from Customer Support Dept
Perks possibly. Employee engagements and more connection with the leaders. Make the employee feel that you are there to help and make them feel at peace.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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