TP Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
For now, it's good because of training. Not sure about being in production yet.
Review from Customer Support Dept · Posted 7 hours ago
Review from Customer Support Dept · Posted 2 days ago
My trainer was professional and my co-workers are collaborative. All is well now.
Review from Customer Support Dept · Posted 2 days ago
Review from Customer Support Dept · Posted 2 days ago
Review from Customer Support Dept · Posted 2 days ago
What do you like best about the leadership team?
Exceptional training team handling new hires
Review from Customer Support Dept · Posted 7 hours ago
Best training and informative discussion
Review from Customer Support Dept · Posted 2 days ago
Professionalism with empathy. They do what they say.
Review from Customer Support Dept · Posted 2 days ago
Hands on and they make sure that you are following well with the training.
Review from Customer Support Dept · Posted 2 days ago
The leaders best interest for us
Review from Customer Support Dept · Posted 2 days ago
What does the leadership team need to get better at?
Communication and get proper instructions
Review from Customer Support Dept
Better at understanding and identifying why an employee who stays in the company for couple of year decided to leave.
Review from Customer Support Dept
they need to value their employees specially when the agents are not feeling well or sick.
Review from Customer Support Dept
fair incentives especially to the tenured agents
Review from Customer Support Dept
Increase the salary in TP Bacolod
Review from Customer Support Dept
What is the best part about your compensation package?
The basic salary and the HMO
Review from Customer Support Dept · Posted 7 hours ago
compensation and salary package and much more
Review from Customer Support Dept · Posted 2 days ago
The 6,000 allowance and 1,000 rice allowance
Review from Customer Support Dept · Posted 2 days ago
Well yes Getting paid .
Review from Customer Support Dept · Posted 2 days ago
Getting it in a timely manor
Review from Customer Support Dept · Posted 2 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
Due to many things that must be paid. I'd feel better if there's a salary increase.
Review from Customer Support Dept · Posted 2 days ago
Higher pay and long term benefits
Review from Customer Support Dept · Posted 4 days ago
Why are we the one to open our payroll account? Benefits is not provided on day on of work. cut off date and pay date is so far apart; 10 days. I have a payroll problem . Emailed multiple times, no response. Colleague is sending requirement only and not reporting a problem, immediate response.
Review from Customer Support Dept · Posted 4 days ago
more compensation since the account is financial
Review from Customer Support Dept · Posted 12 days ago
It's just the perks i'm concerning
Review from Customer Support Dept
What are some of the best things about your team?
interaction with teammates and learning from training
Review from Customer Support Dept · Posted 7 hours ago
Learning and bonding with co workers
Review from Customer Support Dept · Posted 2 days ago
Unity, collaboration, helping each other out
Review from Customer Support Dept · Posted 2 days ago
Initiative, proactive and competitive. I can clearly see eagerness to learn in them.
Review from Customer Support Dept · Posted 2 days ago
Friendly cheerful happy kind brave
Review from Customer Support Dept · Posted 2 days ago
What do your coworkers need to improve and how could you work together better?
No toxic attitude and traits
Review from Customer Support Dept
no tomar las cosas personales y dejarse llevar por lo que dicen
Review from Customer Support Dept
Nothing, i just came in to work and leave. I maintain a work-life balance
Review from Customer Support Dept
I think there is no need to improve.
Review from Customer Support Dept
Less intimidating and should be more friendly, approachable, and helpful
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
friendly trainer and helpful teammates
Review from Customer Support Dept · Posted 7 hours ago
none none none none none
Review from Customer Support Dept · Posted 2 days ago
Safe working space, free from hazards
Review from Customer Support Dept · Posted 2 days ago
Support from managers and trainers
Review from Customer Support Dept · Posted 2 days ago
Positive vibes and culture .
Review from Customer Support Dept · Posted 2 days ago
What needs to change to make the company culture better?
Need to change the equipment
Review from Customer Support Dept
a b d c d
Review from Customer Support Dept
Nothing i guess because the company is Fantastic
Review from Customer Support Dept
I would suggest to have enggagement team and fixed incentives
Review from Customer Support Dept
I would highly suggest to allow the agents to have the option to work at home because not all of us are interactive with our colleagues.
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
the team and salary makes me happy to work
Review from Customer Support Dept · Posted 7 hours ago
none none none none none
Review from Customer Support Dept · Posted 2 days ago
Getting paid and benefits I get
Review from Customer Support Dept · Posted 2 days ago
Interacting with coworkers and learning new things
Review from Customer Support Dept · Posted 2 days ago
Pay workmates gatherings . .
Review from Customer Support Dept · Posted 2 days ago
What's going wrong and how can it be improved?
i am not sure yet
Review from Customer Support Dept · Posted 12 days ago
It's personal so i don't know really
Review from Customer Support Dept
Workload and team’s at
Review from Customer Support Dept
Hay pocas manos y mucho trabajo
Review from Customer Support Dept
Perks possibly. Employee engagements and more connection with the leaders. Make the employee feel that you are there to help and make them feel at peace.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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