TP Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept · Posted 3 hours ago
The experience was great, nice people, positive environment and good leadership
Review from Customer Support Dept · Posted 4 hours ago
So far, the 3rd day of training is good. I mean it's getting better as the day goes by
Review from Customer Support Dept · Posted 4 hours ago
Review from Customer Support Dept · Posted 4 hours ago
Review from Customer Support Dept · Posted 4 hours ago
What do you like best about the leadership team?
Treatment to the people who wants to grow in.learning
Review from Customer Support Dept · Posted 3 hours ago
What i like the most is that i always learn new things from them and gain knowledge
Review from Customer Support Dept · Posted 4 hours ago
They are good and kind to the new hires.
Review from Customer Support Dept · Posted 4 hours ago
everything goes to easy and nice
Review from Customer Support Dept · Posted 4 hours ago
What I like best about the leadership team is that they motivate us and mentor us in a way that we will learn and improve as a person through the BPO company. All the lessons and trainings that we take is helping us to become the best version of ourselves.
Review from Customer Support Dept · Posted 4 hours ago
What does the leadership team need to get better at?
Communication and get proper instructions
Review from Customer Support Dept
Better at understanding and identifying why an employee who stays in the company for couple of year decided to leave.
Review from Customer Support Dept
they need to value their employees specially when the agents are not feeling well or sick.
Review from Customer Support Dept
fair incentives especially to the tenured agents
Review from Customer Support Dept
Increase the salary in TP Bacolod
Review from Customer Support Dept
What is the best part about your compensation package?
Allowance and the package and night differential
Review from Customer Support Dept · Posted 3 hours ago
For me personally it as a newbie for me the offer was a big amount for me especially the account allowance
Review from Customer Support Dept · Posted 4 hours ago
The compensation suits with the account
Review from Customer Support Dept · Posted 4 hours ago
everything is good and easy
Review from Customer Support Dept · Posted 4 hours ago
Night differential is the best part of our compensation package.
Review from Customer Support Dept · Posted 4 hours ago
Why do you feel undervalued and what would make you feel better about your compensation?
Due to many things that must be paid. I'd feel better if there's a salary increase.
Review from Customer Support Dept · Posted 7 days ago
Higher pay and long term benefits
Review from Customer Support Dept · Posted 10 days ago
Why are we the one to open our payroll account? Benefits is not provided on day on of work. cut off date and pay date is so far apart; 10 days. I have a payroll problem . Emailed multiple times, no response. Colleague is sending requirement only and not reporting a problem, immediate response.
Review from Customer Support Dept · Posted 10 days ago
more compensation since the account is financial
Review from Customer Support Dept · Posted 18 days ago
It's just the perks i'm concerning
Review from Customer Support Dept
What are some of the best things about your team?
We work hard, and make sure no one was left behind
Review from Customer Support Dept · Posted 3 hours ago
We always do things as one
Review from Customer Support Dept · Posted 4 hours ago
We get along and they socialize nonstop
Review from Customer Support Dept · Posted 4 hours ago
everything else in your room
Review from Customer Support Dept · Posted 4 hours ago
The best things about our team is that everybody is engaging and participating well. Shows interest during lectures and activities. We are all interactive and interested with the learnings that are being introduced to us.
Review from Customer Support Dept · Posted 4 hours ago
What do your coworkers need to improve and how could you work together better?
No toxic attitude and traits
Review from Customer Support Dept
no tomar las cosas personales y dejarse llevar por lo que dicen
Review from Customer Support Dept
Nothing, i just came in to work and leave. I maintain a work-life balance
Review from Customer Support Dept
I think there is no need to improve.
Review from Customer Support Dept
Less intimidating and should be more friendly, approachable, and helpful
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The vibes and experience we care for
Review from Customer Support Dept · Posted 3 hours ago
Positive people, positive leader and great workplace
Review from Customer Support Dept · Posted 4 hours ago
How they accept the LGBTQIA+ community
Review from Customer Support Dept · Posted 4 hours ago
everything is good and ease
Review from Customer Support Dept · Posted 4 hours ago
I have very supportive trainers.
Review from Customer Support Dept · Posted 4 hours ago
What needs to change to make the company culture better?
Need to change the equipment
Review from Customer Support Dept
a b d c d
Review from Customer Support Dept
Nothing i guess because the company is Fantastic
Review from Customer Support Dept
I would suggest to have enggagement team and fixed incentives
Review from Customer Support Dept
I would highly suggest to allow the agents to have the option to work at home because not all of us are interactive with our colleagues.
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
When I learn a lot of new things
Review from Customer Support Dept · Posted 3 hours ago
Learning new things and gain knowledge
Review from Customer Support Dept · Posted 4 hours ago
When you assisted successfully the customer
Review from Customer Support Dept · Posted 4 hours ago
none all is good and
Review from Customer Support Dept · Posted 4 hours ago
The positive attitude of my colleagues.
Review from Customer Support Dept · Posted 4 hours ago
What's going wrong and how can it be improved?
i am not sure yet
Review from Customer Support Dept · Posted 18 days ago
It's personal so i don't know really
Review from Customer Support Dept
Workload and team’s at
Review from Customer Support Dept
Hay pocas manos y mucho trabajo
Review from Customer Support Dept
Perks possibly. Employee engagements and more connection with the leaders. Make the employee feel that you are there to help and make them feel at peace.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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